Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and improve customer journeys through research and workshops.
- Company: A meaningful not-for-profit organisation making a difference in Crawley.
- Benefits: Generous pension contributions, wellness perks, and a supportive work environment.
- Why this job: Shape impactful services and enhance user experiences in a collaborative setting.
- Qualifications: Experience in complex organisations and skills in journey mapping and design facilitation.
- Other info: Join us for a 24-month FTC with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A not-for-profit organization in Crawley is seeking a Service Designer for a 24-month FTC to support service design activities including research, journey mapping, and omni-channel service articulation. The role involves establishing service design methods, designing customer journeys, and facilitating workshops.
Ideal candidates will have experience in complex organizations and practitioner skills in journey mapping and design facilitation.
The organization offers generous benefits including pension contributions and wellness perks.
Service Designer: Shape End-to-End Journeys (FTC) in Crawley employer: The People’s Pension
Contact Detail:
The People’s Pension Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer: Shape End-to-End Journeys (FTC) in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the service design field, especially those who work in not-for-profit organisations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, bring along a portfolio that highlights your journey mapping and design facilitation projects. Visuals speak louder than words!
✨Tip Number 3
Prepare for workshops! Since the role involves facilitating sessions, practice your workshop techniques. Think about how you can engage participants and make the experience interactive and fun.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Service Designer role. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Service Designer: Shape End-to-End Journeys (FTC) in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Designer role. Highlight your experience in journey mapping and design facilitation, as these are key skills we're looking for!
Showcase Your Experience: When detailing your past roles, focus on your work in complex organisations. We want to see how you've tackled challenges and contributed to service design activities in your previous positions.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The People’s Pension
✨Know Your Service Design Methods
Make sure you brush up on various service design methods before the interview. Be ready to discuss how you've applied these techniques in past roles, especially in complex organisations. This will show that you understand the nuances of service design and can bring valuable insights to the table.
✨Master Journey Mapping
Since journey mapping is a key part of the role, prepare to showcase your experience with it. Bring examples of previous customer journeys you've designed and be ready to explain your thought process. This will demonstrate your practical skills and ability to articulate the end-to-end journey effectively.
✨Facilitation Skills are Key
The organisation values strong facilitation skills, so think about times when you've led workshops or collaborative sessions. Be prepared to share specific examples of how you engaged participants and drove outcomes. This will highlight your ability to foster collaboration and creativity in service design.
✨Understand Their Mission
As a not-for-profit, the organisation likely has a unique mission and values. Research their goals and think about how your skills as a Service Designer can align with their objectives. Showing genuine interest in their work will set you apart and demonstrate that you're not just looking for any job, but this job.
