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For Companies At a Glance
- Tasks: Design customer journeys and map out end-to-end service experiences.
- Company: A meaningful not-for-profit organisation making a difference in Crawley.
- Benefits: Generous benefits including pension contributions and wellness perks.
- Why this job: Join us to create impactful service designs that enhance customer experiences.
- Qualifications: Experience in complex organisations and strong design facilitation skills.
- Other info: 24-month FTC with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A not-for-profit organization in Crawley is seeking a Service Designer for a 24-month FTC to support service design activities. The ideal candidate will assist in journey mapping and omni-channel service articulation.
Responsibilities include:
- Establishing service design methods
- Designing customer journeys
Candidates should possess experience in complex organizations and have strong skills in design facilitation.
The organization provides generous benefits, including pension contributions and wellness perks.
Service Designer: Craft End-to-End Journeys (FTC) in Crawley employer: The People’s Pension
Contact Detail:
The People’s Pension Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer: Craft End-to-End Journeys (FTC) in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the service design field, especially those who work in not-for-profit organisations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, bring along a portfolio that highlights your journey mapping and omni-channel service design projects. Visuals speak volumes!
✨Tip Number 3
Prepare for interviews by practising common questions related to service design. Think about how you've tackled challenges in complex organisations and be ready to share those stories with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Designer: Craft End-to-End Journeys (FTC) in Crawley
Some tips for your application 🫡
Show Your Passion for Service Design: When you're writing your application, let your enthusiasm for service design shine through! We want to see how your experience aligns with our mission and how you can contribute to crafting those end-to-end journeys.
Be Specific About Your Experience: Don’t just list your previous roles; dive into the details! Share specific examples of your journey mapping and omni-channel service articulation work. We love seeing how you've tackled challenges in complex organisations.
Highlight Your Design Facilitation Skills: Since strong design facilitation skills are key for this role, make sure to showcase any relevant experiences. Tell us about workshops you've led or collaborative projects you've been part of – we want to know how you bring people together!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The People’s Pension
✨Know Your Service Design Basics
Before the interview, brush up on your service design principles. Understand journey mapping and omni-channel service articulation inside out. This will help you speak confidently about how you can contribute to their projects.
✨Showcase Your Experience
Prepare specific examples from your past work in complex organisations. Highlight your role in designing customer journeys and any successful projects you've led. This will demonstrate your capability and fit for the position.
✨Practice Design Facilitation
Since strong design facilitation skills are crucial, consider running a mock session with a friend. This will help you articulate your thought process and approach to service design, making you more comfortable during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions about their current service design challenges or future projects. This shows your genuine interest in the role and helps you gauge if the organisation aligns with your values and career goals.
