Automation Specialist in Crawley

About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We’re a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you’ll be doing: In this role, you’ll lead the delivery of robotic process automation (RPA) solutions across the operation, taking ownership of requirements gathering and user story creation. You’ll work closely with stakeholders to identify inefficiencies in manual processes and design automation that meets business and regulatory standards. Staying informed on changes within the change portfolio, operational processes, and regulatory landscape will be key to ensuring automation requirements remain aligned throughout the delivery lifecycle. You’ll also act as a trusted advisor to the business, collaborating with project teams, continuous improvement, and operational functions to implement effective automation solutions, while ensuring robust controls and documentation are in place.

• Develop tactical automation solutions and creating relevant supplementary documentation.
• Provide subject matter analysis to the business.
• Leading automations, including being the point of contact to approve change requests.
• Highlighting dependencies and duplications recognised across deliverables.
• Maintain a high level of knowledge in your respective specialism.
• Take ownership of process changes within project and BAU, to ensure there is a clear end to end understanding of all core processes which impact your subject matter area.
• Document/advise all business requirements for automation.
• Adhere to Company Risk Management policy and procedures, including reporting of incidents or breaches.

What we’re looking for:

• Excellent understanding of low-code automation solutions.
• Proven experience in providing and signing off business requirements.
• Proven experience in identifying automation opportunities to supplement or replace manual processes.
• Proven experience in design, developing, testing and deploying automation applications.
• Excellent understanding of Microsoft Power Platform, in particular Power Automate and Power Automate Desktop.
• Ability to use Microsoft Office including Visio and Outlook.

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%.
• Real living wage.
• Income protection, critical illness cover & death in service insurance.
• Employee healthcare.
• Parental and adoption leave.
• Learning & development opportunities and study support.
• Travel season ticket loans.
• Grab & Go Deli Café.
• Volunteering days and charity payroll giving.
• Onsite gym.
• Ride-to-Work scheme.
• Social clubs and events.

Disability Statement: People’s Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People’s Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

Perks: Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People’s Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.