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For Companies At a Glance
- Tasks: Coordinate plumbing jobs, handle customer enquiries, and support the office team.
- Company: Established plumbing and heating business with a strong reputation.
- Benefits: Flexible hours, supportive team, and training provided.
- Why this job: Join a friendly team and grow your skills in a stable role.
- Qualifications: Confident phone manner, organised, and a team player.
- Other info: Opportunity for career growth in a dynamic office environment.
The predicted salary is between 24000 - 36000 £ per year.
We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team.
You'll be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.
Working Hours
Weekday hours are flexible and can suit full days or school-friendly hours.
Key Responsibilities
- Booking emergency and reactive plumbing & heating jobs
- Handling customer enquiries and updates
- Supporting engineers with day-to-day job coordination
- Booking boiler services and maintenance visits
- Registering boilers and warranties
- Following up quotes and enquiries
- Chasing paperwork and job completion details
- Helping keep the diary organised and efficient
- General office and team support
About You
- Confident and professional telephone manner
- Organised, reliable and able to multitask
- Comfortable working in a busy office environment
- A team player who takes ownership of tasks
- Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.
What We Offer
- Stable, long-term part-time role
- Friendly and supportive office team
- Established business with clear systems in place
- Opportunity to grow with the company
Location: Bolton - Horwich
Job Type: Part-Time or Full time | Flexible
Schedule: Weekdays (flexible) + Saturday mornings
Office Coordinator employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator
✨Tip Number 1
Get to know the company! Research their values and culture, so you can show how you fit in. When you apply through our website, mention specific things you admire about the business.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries, a confident and professional telephone manner is key. Try role-playing with a friend to get comfortable before the interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in the past. We love seeing candidates who can juggle responsibilities like booking jobs and keeping diaries in check.
✨Tip Number 4
Be ready to chat about teamwork! As a team player, share stories of how you've collaborated with others. Highlighting your ability to support engineers and work alongside colleagues will make you stand out.
We think you need these skills to ace Office Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Office Coordinator role. We want to see how your background fits with our plumbing and heating business, so don’t be shy about showcasing your organisational skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly office team. We love seeing a bit of personality, so let us know what makes you a great fit for our supportive environment.
Show Off Your Communication Skills: Since you'll be handling customer enquiries and coordinating with engineers, it's important to demonstrate your confident and professional telephone manner in your application. We want to know you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at The People Pod
✨Know the Company
Before your interview, take some time to research the plumbing and heating business. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As an Office Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated schedules. This will demonstrate your ability to handle the busy office environment they mentioned.
✨Practice Your Communication Skills
Since you'll be handling customer enquiries and coordinating with engineers, practice speaking clearly and confidently. You might want to role-play common scenarios with a friend to get comfortable with the types of conversations you’ll be having.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to their success.
