At a Glance
- Tasks: Lead a dynamic team, create exceptional customer experiences, and drive operational excellence.
- Company: Join a people-focused business that values service and team culture.
- Benefits: Competitive salary, annual bonus, excellent work-life balance, and career development opportunities.
- Other info: Enjoy a varied role where no two days are the same in a supportive culture.
- Why this job: Make a real impact by leading a high-performing team in a vibrant environment.
- Qualifications: Experience in managing retail or customer-focused operations with strong leadership skills.
The predicted salary is between 37000 - 40000 £ per year.
Tired of managing a business that never stops? We’re looking for a people-focused leader to take ownership of a large-scale customer-facing operation where service, experience and team culture matter just as much as performance.
This is a role for someone who genuinely enjoys being visible, building relationships, developing teams and creating an environment where both customers and colleagues want to be.
What You’ll Be Doing
- You’ll be the driving force behind a busy operation, leading from the front and setting the tone every day.
- You’ll be out on the floor, coaching your team, solving problems, building relationships and ensuring every customer interaction reflects the highest standards.
- You’ll have responsibility for:
- Leading and developing a customer-focused team
- Creating an exceptional customer experience
- Driving operational excellence across the business
- Managing day-to-day performance and standards
- Handling challenges, problem-solving and decision making
- Building a positive, engaging and high-energy culture
- Ensuring compliance, safety and operational processes are maintained
- Creating an environment people genuinely enjoy being part of
Who We’re Looking For
- You’ll probably be someone who:
- Currently manages a retail store, hotel, hospitality venue or customer-focused operation
- Loves working with people and gets energy from leading teams
- Is highly visible, hands-on and approachable
- Holds high standards and isn’t afraid to challenge when needed
- Thrives in fast-paced environments
- Has a natural ability to motivate, coach and inspire others
- Enjoys taking ownership and accountability
Most importantly, we’re looking for personality. Someone with presence. Someone who walks into a room and lifts the energy. Someone who genuinely cares about people and takes pride in creating great experiences.
What’s In It For You?
- £37,000 - £40,000 basic salary
- Annual bonus opportunity
- Significantly better work-life balance than many retail and hospitality environments
- A varied leadership role where no two days are the same
- Excellent benefits package
- Genuine career development opportunities
- The chance to lead a high-performing team within a growing and people-focused business
If you’ve built your career leading teams, delivering service and driving operational excellence - but you’re ready for something different - we’d love to hear from you.
Store Manager in Newtownabbey employer: The People Pod
Join a dynamic and people-focused company in Birmingham, where your leadership can truly shine. With a competitive salary of £37,000 - £40,000 plus a 10% bonus and an excellent benefits package, we prioritise work-life balance and offer genuine opportunities for career development. Here, you will lead a high-performing team in a vibrant environment that values exceptional customer experiences and a positive workplace culture.
