At a Glance
- Tasks: Lead a dynamic retail operation, focusing on team culture and exceptional customer experiences.
- Company: Join a people-focused business that values leadership and service.
- Benefits: Competitive salary, annual bonus, excellent work-life balance, and career development opportunities.
- Other info: Enjoy a varied role where no two days are the same in a supportive atmosphere.
- Why this job: Make a real impact by creating an engaging environment for both customers and colleagues.
- Qualifications: Experience in retail management with a passion for leading and motivating teams.
The predicted salary is between 38449 - 40000 £ per year.
Tired of managing a business that never stops? Birmingham | £37,000 - £40,000 Basic + 10% Bonus + Benefits
Some management roles are all about firefighting: staff shortages, endless customer complaints, unrealistic targets, working every weekend, and feeling like you're constantly reacting instead of leading. This isn't one of those roles.
We're looking for a people-focused leader to take ownership of a large-scale customer-facing operation where service, experience, and team culture matter just as much as performance. This is a role for someone who genuinely enjoys being visible, building relationships, developing teams, and creating an environment where both customers and colleagues want to be.
What You'll Be Doing
- Leading and developing a customer-focused team
- Creating an exceptional customer experience
- Driving operational excellence across the business
- Managing day-to-day performance and standards
- Handling challenges, problem-solving, and decision making
- Building a positive, engaging, and high-energy culture
- Ensuring compliance, safety, and operational processes are maintained
- Creating an environment people genuinely enjoy being part of
Who We're Looking For
You'll probably be someone who:
- Currently manages a retail store, hotel, hospitality venue, or customer-focused operation
- Loves working with people and gets energy from leading teams
- Is highly visible, hands-on, and approachable
- Holds high standards and isn't afraid to challenge when needed
- Thrives in fast-paced environments
- Has a natural ability to motivate, coach, and inspire others
- Enjoys taking ownership and accountability
Most importantly, we're looking for personality. Someone with presence. Someone who walks into a room and lifts the energy. Someone who genuinely cares about people and takes pride in creating great experiences.
What's In It For You?
- ~£37,000 - £40,000 basic salary
- ~ Annual bonus opportunity
- ~ Significantly better work-life balance than many retail and hospitality environments
- ~ A varied leadership role where no two days are the same
- ~ Excellent benefits package
- ~ Genuine career development opportunities
- ~ The chance to lead a high-performing team within a growing and people-focused business
If you've built your career leading teams, delivering service, and driving operational excellence - but you're ready for something different - we'd love to hear from you.
Retail Stores Manager in Newtownabbey employer: The People Pod
Join a dynamic and people-focused company in Birmingham, where your leadership will shape a vibrant team culture and exceptional customer experiences. With a competitive salary, annual bonus, and a commitment to work-life balance, you'll find a rewarding environment that prioritises employee growth and development. This is not just a job; it's an opportunity to lead a high-performing team in a supportive setting that values your presence and passion for service.
