At a Glance
- Tasks: Lead a dynamic retail operation, focusing on team culture and exceptional customer experiences.
- Company: People-focused business in Birmingham with a commitment to service and team development.
- Benefits: Competitive salary, annual bonus, excellent work-life balance, and career growth opportunities.
- Other info: Enjoy a varied role where no two days are the same in a supportive environment.
- Why this job: Make a real impact by leading a high-energy team and creating memorable customer experiences.
- Qualifications: Experience in retail management and a passion for leading and inspiring teams.
The predicted salary is between 35000 - 35000 £ per year.
Tired of managing a business that never stops? We're looking for a people-focused leader to take ownership of a large-scale customer-facing operation where service, experience and team culture matter just as much as performance.
This is a role for someone who genuinely enjoys being visible, building relationships, developing teams and creating an environment where both customers and colleagues want to be.
What You'll Be Doing
- Leading and developing a customer-focused team
- Creating an exceptional customer experience
- Driving operational excellence across the business
- Managing day-to-day performance and standards
- Handling challenges, problem-solving and decision making
- Building a positive, engaging and high-energy culture
- Ensuring compliance, safety and operational processes are maintained
- Creating an environment people genuinely enjoy being part of
Who We're Looking For
You'll probably be someone who:
- Currently manages a retail store, hotel, hospitality venue or customer-focused operation
- Loves working with people and gets energy from leading teams
- Is highly visible, hands-on and approachable
- Holds high standards and isn't afraid to challenge when needed
- Thrives in fast-paced environments
- Has a natural ability to motivate, coach and inspire others
- Enjoys taking ownership and accountability
Most importantly, we're looking for personality. Someone with presence. Someone who walks into a room and lifts the energy. Someone who genuinely cares about people and takes pride in creating great experiences.
What's In It For You?
- £37,000 - £40,000 basic salary
- Annual bonus opportunity
- Significantly better work-life balance than many retail and hospitality environments
- A varied leadership role where no two days are the same
- Excellent benefits package
- Genuine career development opportunities
- The chance to lead a high-performing team within a growing and people-focused business
If you've built your career leading teams, delivering service and driving operational excellence - but you're ready for something different - we'd love to hear from you.
Retail Shops Manager in Newtownabbey employer: The People Pod
Join a dynamic and people-focused company in Birmingham, where your leadership will shape a vibrant retail environment. With a competitive salary, annual bonus, and a commitment to work-life balance, you'll enjoy a varied role that prioritises team culture and customer experience. We offer genuine career development opportunities, ensuring you can grow alongside a high-performing team in a supportive and engaging workplace.
