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- Tasks: Coordinate office activities, manage customer enquiries, and support the team.
- Company: Established plumbing and heating business with a strong reputation.
- Benefits: Flexible hours, supportive team, and opportunity for growth.
- Why this job: Join a friendly team and gain valuable experience in a thriving industry.
- Qualifications: Strong communication skills and ability to multitask; experience in trades is a plus.
- Other info: Stable part-time role with potential for full-time opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team.
You will be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.
Working Hours:
- Saturday: 9:00am - 2:00pm (essential)
- Plus 3-4 weekdays per week
- Weekday hours are flexible and can suit full days or school-friendly hours
Key Responsibilities:
- Answering incoming phone calls
- Booking emergency and reactive plumbing & heating jobs
- Handling customer enquiries and updates
- Supporting engineers with day-to-day job coordination
- Booking boiler services and maintenance visits
- Registering boilers and warranties
- Following up quotes and enquiries
- Chasing paperwork and job completion details
- Helping keep the diary organised and efficient
- General office and team support
About You:
- Confident and professional telephone manner
- Strong customer service skills
- Organised, reliable and able to multitask
- Comfortable working in a busy office environment
- A team player who takes ownership of tasks
- Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.
What We Offer:
- Stable, long-term part-time role
- Friendly and supportive office team
- Established business with clear systems in place
- Opportunity to grow with the company
Location: Bolton - Horwich
Job Type: Part-Time or Full time Flexible
Schedule: Weekdays (flexible) + Saturday mornings
Office Coordinator in Manchester employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator in Manchester
✨Tip Number 1
Get to know the company! Research their values and culture, so you can show how you fit in during your chat. It’s all about making that personal connection.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across.
✨Tip Number 3
Dress the part! Even if it’s a casual office, looking smart shows you care. Plus, it boosts your confidence when you walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Don’t forget to apply through our website for the best chance!
We think you need these skills to ace Office Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Office Coordinator role. We want to see how your background fits with our plumbing and heating business, so don’t be shy about showcasing your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly office team. We love seeing enthusiasm, so let us know what makes you a great fit for our supportive environment.
Show Off Your Organisational Skills: As an Office Coordinator, being organised is key. In your application, give examples of how you’ve managed multiple tasks or kept things running smoothly in previous roles. We want to know you can handle the busy office vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The People Pod
✨Know the Company
Before your interview, take some time to research the plumbing and heating business. Understand their values, services, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role involves handling customer enquiries and coordinating jobs, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully resolved issues or provided excellent support, as this will demonstrate your fit for the role.
✨Demonstrate Organisational Skills
As an Office Coordinator, you'll need to juggle multiple tasks. During the interview, highlight your organisational skills by sharing how you've managed busy schedules or coordinated projects in the past. Mention any tools or methods you use to stay organised, as this will show you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
