At a Glance
- Tasks: Create unforgettable experiences and build a vibrant community for students.
- Company: Dynamic PBSA operator focused on culture and student wellbeing.
- Benefits: Up to £38,000 salary, 10% bonus, and growth opportunities.
- Other info: Supportive team environment with a focus on creativity and personal growth.
- Why this job: Be the heartbeat of student living and make a real impact.
- Qualifications: Passion for community, outstanding communication, and event planning skills.
The predicted salary is between 30000 - 40000 £ per year.
A very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home. This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in.
Key Responsibilities:
- Deliver exceptional resident experience - be the warm, supportive presence students rely on.
- Build a thriving community through daily engagement and meaningful interactions.
- Plan and deliver events that champion wellbeing, culture, creativity, and connection.
- Drive resident engagement across social media, newsletters, and in-building channels.
- Support building operations including visual checks, safety awareness, and reporting issues.
- Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping.
- Lead and motivate the front-of-house team with positivity and coaching.
- Support sales and rebooking through tours, enquiries, and resident advocacy.
- Maintain polished front-of-house standards ensuring every touchpoint feels welcoming.
- Track engagement KPIs and contribute to building performance.
What We're Looking For:
- A natural people-person with a passion for community, wellbeing, and creating memorable experiences.
- Outstanding communication and customer service skills.
- Creative mindset with confidence in planning and delivering events.
- Calm, supportive, and solutions-focused in challenging moments.
- Strong organisational skills and attention to detail.
- Experience supporting or leading a small team.
- Comfortable using CRM or booking systems.
- Understanding of basic health & safety responsibilities.
- Backgrounds that work well: Hospitality, Events & engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds.
What's In It for You:
- Up to £38,000 salary.
- 10% annual bonus.
- A culture-driven employer who genuinely invests in people.
- A role where creativity, ideas, and personality are celebrated.
- Opportunities to grow within a fast-moving PBSA operator.
- Supportive leadership and a collaborative team environment.
- The chance to shape an unforgettable student experience.
Locations
Community Manager in Leeds, Yorkshire employer: The People Pod
Join a vibrant and innovative Purpose-Built Student Accommodation operator that prioritises a people-first culture and is dedicated to creating unforgettable living experiences for students. As a Community Manager, you'll thrive in a supportive environment that celebrates creativity and fosters personal growth, with opportunities to lead engaging events and build meaningful connections within the community. With competitive salary packages, a collaborative team atmosphere, and a commitment to employee development, this role offers a rewarding career path in a dynamic sector.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in Leeds, Yorkshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The People Pod. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The People Pod
Don't be shy about reaching out to The People Pod directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Manager in Leeds, Yorkshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The People Pod and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The People Pod
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
