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For Companies At a Glance
- Tasks: Coordinate appointments, manage calls, and handle customer inquiries with precision.
- Company: Join a leading window and door repair business serving top insurance companies since 1986.
- Benefits: Enjoy a competitive salary, job security, and opportunities for career advancement.
- Why this job: Be part of a dynamic team where your contributions make a real impact.
- Qualifications: A positive attitude, multitasking skills, and a knack for exceptional customer service are essential.
The predicted salary is between 27600 - 38640 £ per year.
Key Account Administrator Are you ready to bring your positive can-do attitude to a dynamic and fast-paced environment? We\’re seeking a talented individual who thrives both independently and as part of a collaborative team. If you excel under pressure, possess outstanding multitasking abilities, and deliver exceptional customer service, we want to hear from you! Our client is currently looking for Key Account Administrator to join in the success of this nationwide window & door repair and replacement business. This high growth business has been happily servicing Blue Chip insurance companies since 1986. Key Account Administrator Responsibilities Schedule appointments with customers to ensure smooth coordination. Update and upload pertinent information to our clients\’ online platforms. Handle incoming and outgoing calls with finesse, addressing customer and client needs promptly. Manage inquiries from both customers and clients via email and telephone. Process internal and external invoices efficiently. Facilitate new orders seamlessly. Resolve on-the-day challenges swiftly and effectively. Investigate and address customer complaints, overseeing remedial actions as needed. Pay meticulous attention to detail across all aspects of the job, including survey information, orders, deliveries, delays, inquiries, installation details, and invoices. Foster strong relationships between our company, customers, and clients by ensuring timely communication and updates. They offer comprehensive training and ongoing support to help you thrive and grow in this expanding role. The right candidate will have ample opportunities for career advancement within this organisation. Salary A great salary up to £27,600 (£530 per week) with potential for career progression. This is a FULL-TIME PAYE career with fast-track progression, NOT a temporary contract. Our client has secured long term contracts with major Insurance companies, this ensures they can GUARANTEE work throughout the year, providing job security and reliability. Ready to take the next step in your career? Apply now to join this dynamic team and make a meaningful impact! TPBN1_UKTJ
Key Account Administrator employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Administrator
✨Tip Number 1
Familiarise yourself with the window and door repair industry. Understanding the specific challenges and needs of this sector will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your multitasking skills in a real-world setting. Try managing multiple tasks simultaneously, such as scheduling appointments while handling customer inquiries, to showcase your ability to thrive under pressure.
✨Tip Number 3
Develop your communication skills, especially over the phone and via email. Role-play scenarios with friends or family to improve your ability to address customer needs promptly and effectively.
✨Tip Number 4
Network with professionals in the industry. Attend relevant events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities within the company.
We think you need these skills to ace Key Account Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Key Account Administrator role. Emphasise your customer service abilities, multitasking skills, and any experience in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive attitude and ability to work both independently and as part of a team. Mention specific examples of how you've successfully managed customer inquiries or resolved issues in previous roles.
Highlight Attention to Detail: In your application, provide examples that demonstrate your meticulous attention to detail. This could include experiences where you successfully managed complex information or ensured accuracy in processing orders and invoices.
Show Enthusiasm for Growth: Express your eagerness for career advancement within the company. Mention your willingness to learn and adapt, and how you can contribute to the ongoing success of the business.
How to prepare for a job interview at The People Pod
✨Show Your Customer Service Skills
As a Key Account Administrator, exceptional customer service is crucial. Be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to remain calm under pressure and resolve issues efficiently.
✨Demonstrate Multitasking Abilities
This role requires juggling multiple tasks simultaneously. During the interview, discuss specific instances where you've managed various responsibilities at once. Use examples that showcase your organisational skills and ability to prioritise effectively.
✨Emphasise Attention to Detail
Attention to detail is key in this position. Prepare to talk about how you ensure accuracy in your work, whether it's processing invoices or managing customer information. Mention any tools or methods you use to maintain high standards.
✨Foster Team Collaboration
While independence is important, being part of a collaborative team is equally vital. Share experiences where you've worked well with others to achieve a common goal. Highlight your communication skills and how you build strong relationships with colleagues and clients.
