At a Glance
- Tasks: Lead a dynamic team in a premium living residence, ensuring top-notch service and resident satisfaction.
- Company: Join an award-winning residential brand focused on hospitality and community.
- Benefits: Enjoy a competitive salary, annual bonus, and 28 days holiday plus your birthday off.
- Other info: Great career progression opportunities in a supportive and vibrant workplace.
- Why this job: Escape late nights and weekends while still thriving in a fast-paced, rewarding environment.
- Qualifications: Strong leadership experience in retail and a passion for customer service.
The predicted salary is between 32000 - 34000 € per year.
Are you a high-performing Retail Assistant Manager or Store Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading a team and running a fast-paced operation? This is a fantastic opportunity to take everything you've built in retail - leadership, standards, customer experience and people management - and apply it in a premium, service-led environment with a far better work-life balance.
You’ll be joining a fast-growing, award-winning residential brand that delivers a hospitality-style experience within a high-end living environment - where service, presentation and community really matter.
The Role
As Assistant Manager, you’ll support the overall running of a modern, design-led residential building - working closely with the senior leadership team to ensure everything operates to the highest standards. This is a hands-on, people-focused role, ideal for someone who enjoys being on the floor, leading by example and creating a great environment for both customers and team.
Key Responsibilities
- Support the day-to-day operation of the building
- Deliver a five-star customer/resident experience
- Lead, coach and motivate a small on-site team
- Oversee front-of-house standards and daily service delivery
- Support resident engagement, events and community initiatives
- Handle customer queries, feedback and problem-solving
- Maintain high standards across presentation, service and operations
- Support compliance, health & safety and operational processes
About You
You might currently be working as a:
- Retail Assistant Manager / Deputy Manager
- Store Manager (small-medium format)
- Department Manager / Concession Manager
You’ll bring:
- Strong leadership experience in a fast-paced retail environment
- A passion for customer service and high standards
- The ability to lead from the front and develop teams
- Great organisation and attention to detail
- A proactive, hands-on and positive approach
Most importantly - you’ll be someone who’s ready for a new challenge outside of retail, while still using the skills you’ve built.
What’s On Offer
- £32,000-£34,000 basic salary (DOE)
- Annual 10% bonus
- Monday-Friday working (no late nights or weekends)
- 28 days holiday (including bank holidays)
- Your birthday off every year
- Pension scheme
- Employee perks & wellbeing support
- Clear progression in a fast-growing business
Please apply with your CV to find out more.
Locations
Assistant Manager - Hospitality / Retail in Glasgow, North East employer: The People Pod
Join a fast-growing, award-winning residential brand in the heart of Edinburgh City Centre, where you can leverage your retail leadership skills in a premium, service-led environment. Enjoy a fantastic work-life balance with Monday to Friday hours, competitive salary, and a supportive culture that prioritises employee wellbeing and development. With clear progression opportunities and a focus on community engagement, this role offers a meaningful and rewarding career path for those looking to step away from traditional retail pressures.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hospitality / Retail in Glasgow, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how your leadership experience in retail can translate into creating a five-star experience in a residential setting.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. They want to see that you're not just qualified, but also a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Manager - Hospitality / Retail in Glasgow, North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your leadership experience and customer service skills, as these are key to what we're looking for.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how you've led teams and delivered excellent customer experiences in your previous roles.
Show Your Personality:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A positive and proactive attitude is exactly what we’re after.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at The People Pod
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their approach to customer service and community engagement, as these are key in a hospitality-led environment. Being able to discuss how your experience aligns with their mission will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a fast-paced retail setting. Highlight specific situations where you motivated your team or improved customer experiences. This will demonstrate that you can bring those skills into a residential environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing a team during a busy period. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their approach to resident engagement or how they measure success in customer service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
