At a Glance
- Tasks: Lead a dynamic team and ensure top-notch service in a premium living environment.
- Company: Join an award-winning residential brand focused on hospitality and community.
- Benefits: Enjoy a competitive salary, annual bonus, and 28 days holiday with no late nights.
- Other info: Perfect for those seeking a fresh challenge outside traditional retail.
- Why this job: Step into a rewarding role that values work-life balance while making a real impact.
- Qualifications: Experience in retail management with strong leadership and customer service skills.
The predicted salary is between 32000 - 34000 £ per year.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Premium Living Residence Edinburgh City Centre | Up to £32,000-£34,000 Bonus Excellent Benefits
Are you a high-performing Retail Assistant Manager or Store Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading a team and running a fast-paced operation? This is a fantastic opportunity to take everything you've built in retail - leadership, standards, customer experience and people management - and apply it in a premium, service-led environment with a far better work-life balance.
You'll be joining a fast-growing, award-winning residential brand that delivers a hospitality-style experience within a high-end living environment - where service, presentation and community really matter.
The Role
As Assistant Manager, you'll support the overall running of a modern, design-led residential building - working closely with the senior leadership team to ensure everything operates to the highest standards. This is a hands-on, people-focused role, ideal for someone who enjoys being on the floor, leading by example and creating a great environment for both customers and team.
Key Responsibilities
- Support the day-to-day operation of the building
- Deliver a five-star customer/resident experience
- Lead, coach and motivate a small on-site team
- Oversee front-of-house standards and daily service delivery
- Support resident engagement, events and community initiatives
- Handle customer queries, feedback and problem-solving
- Maintain high standards across presentation, service and operations
- Support compliance, health & safety and operational processes
About You
You might currently be working as a: Retail Assistant Manager / Deputy Manager, Store Manager (small-medium format), Department Manager / Concession Manager.
You'll bring:
- Strong leadership experience in a fast-paced retail environment
- A passion for customer service and high standards
- The ability to lead from the front and develop teams
- Great organisation and attention to detail
- A proactive, hands-on and positive approach
Most importantly - you'll be someone who's ready for a new challenge outside of retail, while still using the skills you've built.
What's On Offer
£32,000-£34,000 basic salary (DOE) Annual 10% bonus Monday-Friday working (no late nights or weekends) 28 days holiday.
Assistant Manager - Hospitality / Retail in Dalry employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Hospitality / Retail in Dalry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how your experience as a Retail Assistant Manager can translate into this new environment and be ready to share those examples.
✨Tip Number 3
Showcase your leadership skills during the interview. Be prepared to discuss how you've motivated teams and handled challenges in fast-paced settings. This is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Manager - Hospitality / Retail in Dalry
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!
Show Off Your Leadership Skills: We want to see how you’ve led teams in the past! Share specific examples of your leadership experience and how you’ve motivated your team to achieve great results. This is your chance to shine!
Highlight Your Customer Service Passion: Since we’re all about delivering a five-star experience, make sure to emphasise your passion for customer service. Tell us about times you went above and beyond to ensure customer satisfaction.
Apply Through Our Website: When you’re ready to submit your application, do it through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The People Pod
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and what sets them apart in the hospitality and residential sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare specific examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. This will highlight your capability to lead by example in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've had to handle difficult customers or manage team dynamics, and be ready to discuss how you navigated those challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the company's future plans, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing to the company's growth.