At a Glance
- Tasks: Create unforgettable experiences and build a vibrant community for students.
- Company: Dynamic PBSA operator focused on culture and student wellbeing.
- Benefits: Up to £38,000 salary, 10% bonus, and growth opportunities.
- Other info: Supportive team environment with a focus on creativity and personal growth.
- Why this job: Be the heartbeat of student living and make a real impact.
- Qualifications: Passion for community, outstanding communication, and event planning skills.
The predicted salary is between 30000 - 40000 £ per year.
A very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home. This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in.
Key Responsibilities:
- Deliver exceptional resident experience - be the warm, supportive presence students rely on.
- Build a thriving community through daily engagement and meaningful interactions.
- Plan and deliver events that champion wellbeing, culture, creativity, and connection.
- Drive resident engagement across social media, newsletters, and in-building channels.
- Support building operations including visual checks, safety awareness, and reporting issues.
- Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping.
- Lead and motivate the front-of-house team with positivity and coaching.
- Support sales and rebooking through tours, enquiries, and resident advocacy.
- Maintain polished front-of-house standards ensuring every touchpoint feels welcoming.
- Track engagement KPIs and contribute to building performance.
What We're Looking For:
- A natural people-person with a passion for community, wellbeing, and creating memorable experiences.
- Outstanding communication and customer service skills.
- Creative mindset with confidence in planning and delivering events.
- Calm, supportive, and solutions-focused in challenging moments.
- Strong organisational skills and attention to detail.
- Experience supporting or leading a small team.
- Comfortable using CRM or booking systems.
- Understanding of basic health safety responsibilities.
- Backgrounds that work well: Hospitality, Events engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds.
What's In It for You:
- Up to £38,000 salary.
- 10% annual bonus.
- A culture-driven employer who genuinely invests in people.
- A role where creativity, ideas, and personality are celebrated.
- Opportunities to grow within a fast-moving PBSA operator.
- Supportive leadership and a collaborative team environment.
- The chance to shape an unforgettable student experience.
Community Manager employer: The People Pod
Join a vibrant and innovative Purpose-Built Student Accommodation operator that prioritises a people-first culture and is dedicated to creating unforgettable living experiences for students. As a Community Manager, you'll thrive in a supportive environment that celebrates creativity and fosters personal growth, with opportunities to lead engaging events and build meaningful connections within the community. With competitive salary packages and a collaborative team atmosphere, this role offers a unique chance to make a significant impact in a dynamic setting.
