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- Tasks: Coordinate office activities, manage customer enquiries, and support the team.
- Company: Established plumbing and heating business with a strong reputation.
- Benefits: Flexible hours, supportive team, and opportunities for growth.
- Why this job: Join a friendly team and gain valuable experience in a dynamic environment.
- Qualifications: Strong communication skills and ability to multitask; experience in trades is a plus.
- Other info: Part-time or full-time roles available with flexible scheduling.
The predicted salary is between 24000 - 36000 £ per year.
We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team.
You will be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.
Working Hours:
- Saturday: 9:00am - 2:00pm (essential)
- Plus 3-4 weekdays per week
- Weekday hours are flexible and can suit full days or school-friendly hours
Key Responsibilities:
- Answering incoming phone calls
- Booking emergency and reactive plumbing & heating jobs
- Handling customer enquiries and updates
- Supporting engineers with day-to-day job coordination
- Booking boiler services and maintenance visits
- Registering boilers and warranties
- Following up quotes and enquiries
- Chasing paperwork and job completion details
- Helping keep the diary organised and efficient
- General office and team support
About You:
- Confident and professional telephone manner
- Strong customer service skills
- Organised, reliable and able to multitask
- Comfortable working in a busy office environment
- A team player who takes ownership of tasks
- Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.
What We Offer:
- Stable, long-term part-time role
- Friendly and supportive office team
- Established business with clear systems in place
- Opportunity to grow with the company
Location: Bolton - Horwich
Job Type: Part-Time or Full time | Flexible
Schedule: Weekdays (flexible) + Saturday mornings
Office Coordinator in Bolton employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator in Bolton
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries, it’s crucial to sound confident and professional on the phone. Try role-playing with a friend to nail that perfect phone manner.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've kept things running smoothly in previous roles. Whether it’s managing schedules or coordinating tasks, let them see you can keep the office ticking like clockwork.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fab fit for the team!
We think you need these skills to ace Office Coordinator in Bolton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the Office Coordinator role. Highlight your relevant skills and experiences that match the job description. This shows us that you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows us you’re keen to join our growing team!
How to prepare for a job interview at The People Pod
✨Know the Company
Before your interview, take some time to research the plumbing and heating business. Understand their values, services, and what sets them apart in customer service. This will help you tailor your answers and show genuine interest.
✨Showcase Your Organisational Skills
As an Office Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved efficiency. This will demonstrate your ability to handle the busy office environment they mentioned.
✨Practice Your Phone Manner
Since you'll be answering calls and handling customer enquiries, practice speaking clearly and confidently on the phone. You might even want to do a mock call with a friend to get comfortable with the format and tone.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics or how they support their staff. This shows that you're not just interested in the role but also in being a part of their friendly office team.
