Lettings Executive - Birmingham Our client is one of the fastest growing residential living operators with an unbelievable culture and a product that genuinely stands out. Their newest Birmingham building comes with its own dedicated marketing suite, giving you a high‑quality environment to welcome customers and guide them through their booking journey. With major investment behind the brand and several new sites launching over the next few years, the lettings team is expanding - creating real progression opportunities. All your leads are warm inbound enquiries, driven by a huge marketing budget. The building almost sells itself, but we still want someone with a lettings mindset - structured, commercial, and confident converting interest into committed residents. What you'll be doing: Handling warm inbound enquiries across phone, live chat, WhatsApp, email and social Guiding customers through the full lettings/booking process with clarity and confidence Converting enquiries into reservations and maximising revenue through smart upselling Delivering a friendly, human, helpful experience from first contact to completion Keeping CRM records accurate and fully updated Working closely with on‑site teams to answer questions and deliver a seamless move‑in What we're looking for: Background in lettings, leasing, BTR or property‑based customer service Strong communicator across phone, digital and face‑to‑face channels Target‑driven, structured and reliable with follow‑ups Comfortable using CRM, live chat and messaging tools Warm, positive personality that customers naturally trust Someone who enjoys working in a high‑quality marketing suite environment What's in it for you: £28,000 base salary OTE £43,000+ (uncapped) Amazing, supportive culture Huge progression as more sites launch and the team grows Your own marketing suite in a brand‑new, high‑quality building All inbound warm leads from a major marketing budget Hours: 9-5, with 1 in 5 weekends likely introduced soon to capture weekend enquiries
Lettings Executive in Birmingham employer: The People Pod
Join a leading specialist brokerage in Greater Manchester that offers a dynamic and supportive work environment, where you can thrive as a Client Director in the Transport, Haulage, and Logistics Insurance sector. With a strong emphasis on employee growth, you will inherit an established client portfolio while having the opportunity to shape regional strategy and lead a dedicated team. Enjoy a competitive salary, comprehensive benefits, and a culture that promotes autonomy and professional development, making this an exceptional place for ambitious insurance professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Executive in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like The People Pod.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like The People Pod? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit The People Pod's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Executive role at The People Pod, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at The People Pod
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where The People Pod operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to The People Pod. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at The People Pod.
