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For Companies At a Glance
- Tasks: Oversee daily operations and ensure top-notch customer service in a premium residence.
- Company: Join a high-growth client in the booming student living sector.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible shift patterns for better work-life balance.
- Why this job: Make a real impact while leading a passionate team in a rewarding and collaborative environment.
- Qualifications: 1 year of management experience in retail or hospitality with a focus on customer experience.
- Other info: Work hours include three shift patterns, Monday to Friday, plus one weekend every three weeks.
The predicted salary is between 21600 - 42000 £ per year.
Job Description
Accommodation Manager – Premium Student Living
Are you in a leadership role from the Retail or hospitality sector looking for an exciting new challenge? Do you pride yourself on delivering an exceptional customer experience while managing within a hospitality or retail brand ? If so, we want to hear from you!
Our high-growth client is seeking an Assistant Manager to help oversee a premium residence. This role is ideal for retail or hospitality professionals looking to transition into an exciting and rewarding industry, where you'll play a key role in delivering a five-star living experience for their customers.
Your Role as an Assistant Manager:
- Help to oversee the full day-to-day operations of the residence, ensuring the highest standards of service.
- Lead, coach, and inspire your team to deliver an outstanding customer experience.
- Help manage all aspects of building maintenance and facilities management to ensure a safe, compliant, and welcoming environment.
- Work alongside a Facilities technician to ensure full compliance with Health & Safety regulations, audits, and reports.
What We're Looking For:
- Minimum 1 year' management experience within the retail or hospitality industry.
- A proven track record of delivering an exceptional customer experience.
- Some operational management experience.
- A natural, hands-on leader with a passion for service and customer engagement.
- Excellent planning, organisational, and financial management skills.
- A self-motivated, energetic, and solutions-focused approach.
What's in It for You?
- Competitive salary up to £30,000 DOE
- Performance-related bonus
- Fantastic career progression within a high-growth organisation
- A dynamic, rewarding, and collaborative working culture
- A chance to make a real impact in a sector that is booming and evolving
Given it's away from retail it has a better work / life balance regarding hours and days of the week – there are 3 shift patterns Mon-Fri: 7AM – 4PM / 9AM – 6pm / 12am-9pm and 1 in 3 weekends.
If this sounds like the perfect opportunity for you, apply today by sending your CV!
Due to a high volume of applicants, we regret that we may not be able to respond to every application.
Assistant Retail Manager employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and trends in the premium student living sector. Understanding the unique needs of students can help you demonstrate your ability to deliver exceptional customer experiences tailored to this demographic.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you inspired your team to achieve outstanding results, as this will resonate well with our focus on coaching and development.
✨Tip Number 3
Research the company culture and values of the organisation you're applying to. Being able to articulate how your personal values align with theirs during an interview can set you apart from other candidates and show that you're a great fit for their team.
✨Tip Number 4
Prepare to discuss your operational management experience in detail. Think about how you've handled day-to-day operations in previous roles and be ready to share insights on how you ensured compliance with health and safety regulations, as this is crucial for the role.
We think you need these skills to ace Assistant Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in the retail or hospitality sector. Emphasise any achievements related to customer service and operational management that align with the role of Assistant Retail Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention specific examples from your previous roles where you led a team or improved service standards.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as planning, organisational, and financial management skills. Use bullet points to make these stand out.
Show Enthusiasm for the Industry: Express your excitement about transitioning into the premium student living sector. Discuss why you believe this industry is rewarding and how you can contribute to its growth.
How to prepare for a job interview at The People Pod
✨Showcase Your Leadership Skills
As an Assistant Retail Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired and motivated them to deliver exceptional customer service.
✨Highlight Customer Experience Achievements
This role places a strong emphasis on delivering a five-star customer experience. Be ready to discuss specific instances where you've gone above and beyond for customers, and how those experiences can translate into the new role.
✨Understand Operational Management
Familiarise yourself with the operational aspects of managing a residence. Brush up on your knowledge of facilities management and health & safety regulations, as these will be crucial topics during the interview.
✨Demonstrate Your Problem-Solving Skills
Employers are looking for a solutions-focused approach. Prepare to discuss challenges you've faced in previous roles and how you resolved them, showcasing your ability to think on your feet and adapt to changing situations.
