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- Tasks: Oversee daily operations and ensure top-notch service in a premium residence.
- Company: Join a high-growth client transforming the accommodation sector with exceptional living experiences.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible working hours for better work-life balance.
- Why this job: Be part of a dynamic culture where you can make a real impact in a booming industry.
- Qualifications: 1+ years in management within retail or hospitality, with a passion for customer service.
- Other info: Work shifts Monday to Friday with one weekend every three weeks.
The predicted salary is between 24000 - 42000 £ per year.
Accommodation Manager – Premium Living
Are you in a leadership role from the Retail or hospitality sector looking for an exciting new challenge? Do you pride yourself on delivering an exceptional customer experience while managing within a hospitality or retail brand ? If so, we want to hear from you!
Our high-growth client is seeking an Assistant Manager to help oversee a premium residence. This role is ideal for retail or hospitality professionals looking to transition into an exciting and rewarding industry, where you\’ll play a key role in delivering a five-star living experience for their customers.
Your Role as an Assistant Manager:
- Help to oversee the full day-to-day operations of the residence, ensuring the highest standards of service.
- Lead, coach, and inspire your team to deliver an outstanding customer experience.
- Help manage all aspects of building maintenance and facilities management to ensure a safe, compliant, and welcoming environment.
- Work alongside a Facilities technician to ensure full compliance with Health & Safety regulations, audits, and reports.
What We\’re Looking For:
- Minimum 1 year\’ management experience within the retail or hospitality industry.
- A proven track record of delivering an exceptional customer experience.
- Some operational management experience.
- A natural, hands-on leader with a passion for service and customer engagement.
- Excellent planning, organisational, and financial management skills.
- A self-motivated, energetic, and solutions-focused approach.
What\’s in It for You?
- Competitive salary up to £30,000 DOE
- Performance-related bonus
- Fantastic career progression within a high-growth organisation
- A dynamic, rewarding, and collaborative working culture
- A chance to make a real impact in a sector that is booming and evolving
Given it\’s away from retail it has a better work / life balance regarding hours and days of the week – there are 3 shift patterns Mon-Fri: 7AM – 4PM / 9AM – 6pm / 12am-9pm and 1 in 3 weekends.
If this sounds like the perfect opportunity for you, apply today by sending your CV!
Due to a high volume of applicants, we regret that we may not be able to respond to every application.
Assistant Manager in Manchester employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Manchester
✨Tip Number 1
Network with professionals in the hospitality and retail sectors. Attend industry events or join relevant online groups to connect with people who can provide insights about the role and potentially refer you.
✨Tip Number 2
Research the company thoroughly. Understand their values, mission, and the specific services they offer. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare for situational interview questions by reflecting on your past experiences in management. Think of specific examples where you led a team, resolved conflicts, or improved customer satisfaction to showcase your skills effectively.
✨Tip Number 4
Showcase your leadership style during any interactions with the hiring team. Be ready to discuss how you motivate and inspire your team, as well as how you handle challenges, to align with their expectations for an Assistant Manager.
We think you need these skills to ace Assistant Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in the retail or hospitality sector. Emphasise any achievements related to customer service and operational management that align with the role of Assistant Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention specific examples from your previous roles that demonstrate your leadership skills and ability to inspire a team.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as planning, organisational, and financial management skills. Use bullet points to make these stand out and ensure they relate directly to the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a customer-focused role.
How to prepare for a job interview at The People Pod
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous roles in retail or hospitality where you successfully led a team, resolved conflicts, or improved customer satisfaction.
✨Emphasise Customer Experience
This role focuses heavily on delivering exceptional customer experiences. Be ready to discuss specific strategies you've implemented in the past to enhance customer service and how you measure success in this area.
✨Understand Operational Management
Familiarise yourself with the day-to-day operations of a premium residence. Research common challenges in facilities management and be prepared to discuss how you would handle them, especially regarding health and safety compliance.
✨Demonstrate Your Passion for Service
Your enthusiasm for customer engagement is crucial. Share personal anecdotes that highlight your passion for service and how it has positively impacted your previous workplaces. This will help you stand out as a candidate who truly cares about the customer experience.
