Maintenance / Service Desk Coordinator Alderley Edge | Monday-Friday | Hybrid Working | Excellent Benefits Are you an experienced Maintenance Coordinator, Service Desk Administrator or Contracts Support Coordinator who understands how maintenance operations work? We're recruiting for a fast-growing, premium property organisation with an extensive portfolio of high-quality residential buildings across the UK. This is an excellent opportunity to join a busy, evolving maintenance service desk team, playing a key role in keeping buildings running smoothly and ensuring maintenance issues are resolved quickly and efficiently. The Role You'll be the central point of contact between property teams, maintenance engineers and external contractors, taking ownership of maintenance requests from initial reporting right through to completion. Your responsibilities will include: Managing maintenance requests and work orders through a CAFM system. Prioritising, allocating and coordinating maintenance jobs. Scheduling engineers and liaising with external contractors. Proactively chasing outstanding works and ensuring service levels are achieved. Coordinating quotations, purchase orders and contractor approvals. Keeping stakeholders informed and ensuring accurate system records.What We're Looking For We're specifically looking for someone who understands maintenance operations and has worked in a similar coordination or service desk environment. You'll ideally bring: Experience as a Maintenance Coordinator, Service Desk Administrator, Repairs Scheduler, Contracts Coordinator or similar within maintenance, facilities management, building services or property maintenance. Experience using CAFM or maintenance management systems such as Fixflo, INVIDA, Planon, Concept or similar. A clear understanding of the full maintenance process, from receiving and prioritising requests through to arranging repairs, managing contractors and closing completed jobs. Excellent interpersonal and communication skills, with a genuinely service-focused approach. Strong organisational skills and the ability to manage multiple jobs and changing priorities. A proactive, hands-on attitude with the confidence to take ownership and get things done.What's On Offer? Monday to Friday - no weekends! 40-hour working week, with an additional 1-hour unpaid lunch break each day (typically 8am-5pm, 8:30am-5:30pm or 9am-6pm). Hybrid working - 4 days in the Alderley Edge office, 1 day from home. Free breakfast and lunch when working in the office. Modern, welcoming Head Office environment. Excellent opportunities for development and career progression. Join a growing team where your ideas and contributions will genuinely make a difference.If you're an experienced maintenance service desk professional who enjoys coordinating people, solving problems and delivering excellent service, we'd love to hear from you. Apply today
Maintenance Coordinator in Alderley Edge employer: The People Pod
Join a leading specialist brokerage in Greater Manchester that offers a dynamic and supportive work environment, where you can thrive as a Client Director in the Transport, Haulage, and Logistics Insurance sector. With a strong emphasis on employee growth, you will inherit an established client portfolio while having the opportunity to shape regional strategy and lead a dedicated team. Enjoy a competitive salary, comprehensive benefits, and a culture that promotes autonomy and professional development, making this an exceptional place for ambitious insurance professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Coordinator in Alderley Edge
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like The People Pod, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Maintenance Coordinator at The People Pod.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at The People Pod
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
