At a Glance
- Tasks: Lead technical and quality operations in the food industry, ensuring compliance and exceptional service.
- Company: A growing FMCG business supplying high-quality products to major UK retailers.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a proactive team focused on continuous improvement and customer satisfaction.
- Why this job: Make a real impact in food standards while working with innovative partners.
- Qualifications: Experience in FMCG, strong communication skills, and HACCP certification.
The predicted salary is between 45000 - 55000 £ per year.
The Company
A well-established and growing business within the food industry, supplying high-quality products to major UK retailers, food service and B2B customers. With a strong international supply chain and a focus on innovation, quality and customer service, the business is committed to maintaining the highest technical standards while continuing to expand its market presence.
The Role
An exciting opportunity has arisen for a Technical Manager to lead all aspects of technical and quality operations across the UK business. Reporting to the Technical & Development Director, this role will take ownership of customer relationships, supplier management, compliance and quality systems, ensuring the business continues to deliver exceptional service and product integrity.
You will act as the key technical contact for customers and suppliers, driving standards, supporting business growth and leading on all technical and compliance-related activities.
Key Accountabilities
- Lead all UK customer technical requirements, ensuring compliance with retailer COPs and expectations
- Act as the main technical contact for customers and 3rd party suppliers
- Manage supplier approval processes, risk assessments, and maintain the approved supplier database
- Develop and maintain strong relationships across the supply chain, including international partners
- Maintain BRC Agents & Brokers accreditation and lead customer and external audits
- Own and continuously improve the Quality Management System
- Lead the HACCP team, including plan management, reviews and training
- Investigate non-conformances and complaints, ensuring timely and effective resolution
- Manage internal audit programmes and ensure corrective actions are implemented
- Support traceability exercises and ensure full supply chain visibility
- Utilise systems (including ERP/SAP) to manage technical data and traceability
- Provide leadership and mentorship to the Technical Assistant
- Monitor emerging risks, legislation changes and industry developments
Person Profile
- Proven experience within FMCG, food manufacturing or food distribution in a technical/quality role
- Experience managing retailer relationships and customer technical requirements would be ideal
- Previous experience in supplier approval, auditing and quality systems management
- HACCP Level 3 minimum (Level 4 desirable)
- Lead Auditor qualification advantageous
- Strong IT skills, with ERP/SAP experience desirable
- Proactive, self-motivated and solutions-focused
- Strong attention to detail with a high level of accuracy
- Excellent communication skills with the ability to influence at all levels
- Able to manage multiple priorities and work at pace
- Commercially aware with a strong focus on continuous improvement and customer service
Technical & Quality Lead, FMCG Food Standards employer: The People Co
As a leading player in the FMCG food industry, our company offers an exceptional work environment that prioritises innovation, quality, and customer service. Employees benefit from a collaborative culture that fosters professional growth through mentorship and leadership opportunities, while also enjoying the stability of a well-established business with a strong international supply chain. Join us to make a meaningful impact in maintaining the highest technical standards and driving our continued success in the market.
StudySmarter Expert Advice🤫
We think this is how you could land Technical & Quality Lead, FMCG Food Standards
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local food industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show off your knowledge about their quality standards and how you can contribute to their success. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. We suggest focusing on common technical questions related to FMCG and quality management to really impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in maintaining high-quality standards.
We think you need these skills to ace Technical & Quality Lead, FMCG Food Standards
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical & Quality Lead role. Highlight your experience in FMCG and any relevant technical qualifications, like HACCP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about food standards and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's improving quality systems or managing supplier relationships, we want to know how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The People Co
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to FMCG and food standards. Be ready to discuss specific compliance requirements, quality systems, and any relevant legislation changes. This will show that you're not just familiar with the role but also passionate about maintaining high standards.
✨Showcase Your Relationship Skills
Since this role involves managing customer and supplier relationships, prepare examples of how you've successfully built and maintained these connections in the past. Highlight your communication skills and how you've influenced stakeholders at various levels.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've handled non-conformances or complaints in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your proactive approach to resolving issues.
✨Familiarise Yourself with Their Systems
If you have experience with ERP/SAP systems, make sure to mention it. If not, do a bit of research on how these systems are used in technical data management and traceability. Showing that you're willing to learn and adapt will impress the interviewers.
