At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and top-notch customer service.
- Company: Join a leading UK wholesaler known for quality products and exceptional service.
- Benefits: Full-time role with competitive pay and opportunities for growth in a thriving business.
- Other info: Flexible working hours and a chance to contribute to sustainability initiatives.
- Why this job: Make a real impact in a fast-paced environment while ensuring food safety and operational excellence.
- Qualifications: Experience in food production or warehousing, with strong leadership and organisational skills.
The predicted salary is between 45000 - 55000 £ per year.
Our client, a leading UK wholesaler in their discipline, is seeking an experienced Site Operations Supervisor to join its Operations team based at its Park Royal depot. This is an excellent opportunity for a hands-on operational leader with experience within food production, warehousing or distribution, looking to play a key role in delivering exceptional customer service, operational efficiency and high food safety standards within a fast-paced wholesale environment.
Reporting to the Depot Manager, the Day Supervisor will be responsible for overseeing the day-to-day operation of the Day Team, ensuring customer orders are delivered safely, accurately and on time while maintaining the highest standards of food safety, health & safety and operational performance. Working closely with colleagues across Operations, Warehouse, Transport and the wider wholesale business, you will support in health & safety, hygiene, general maintenance and more.
This is a full-time, permanent, site-based role working Monday to Friday, offering the opportunity to join a well-established and growing business renowned for the quality of its products and customer service.
Responsibilities
- Lead, coach and develop team members, ensuring high levels of engagement, accountability and performance
- Ensure full compliance with Health & Safety legislation, company policies and safe working practices
- Deliver Health & Safety training and maintain accurate training and compliance records
- Ensure appropriate PPE is worn and all daily, weekly and annual safety checks are completed
- Oversee food safety standards, ensuring compliance with Food Safety regulations, SALSA requirements and company procedures
- Supervise the cleaning team to ensure the depot is maintained to the highest hygiene standards
- Attend daily handover meetings and allocate work effectively across the day team
- Coordinate daily activities including order picking, packing, pre-preparation, vacuum packing, stock freezing, goods receiving, returns processing and late order fulfilment
- Ensure the depot is fully prepared for the night shift and that operational areas remain organised and efficient
- Coordinate holidays and team absences to ensure appropriate operational cover
- Monitor operational KPIs, ensuring customer expectations are consistently achieved
- Maintain and improve operational procedures and provide KPI reporting to the wider business
- Liaise effectively with Warehouse, Transport, Sales and other internal departments to resolve operational issues
- Support business growth through continuous improvement initiatives and operational excellence
- Ensure sustainability initiatives are embedded throughout daily operations and contribute towards reducing environmental impact
Personal Profile
- Previous supervisory or team leadership experience within a food production, warehouse, wholesale or distribution environment
- Strong understanding of food safety, hygiene and quality standards
- Food Safety Level 2 qualification or willingness to obtain
- Knowledge of Health & Safety legislation and operational compliance requirements
- Excellent people management and team development skills
- Strong organisational skills with the ability to prioritise workloads in a fast-paced environment
- Good IT skills, including Microsoft Excel and other operational systems
- Commercial awareness with an understanding of operational KPIs and business performance
- Experience working alongside HR, Quality Assurance and Health & Safety functions would be advantageous
- Proactive problem-solving skills with a hands-on approach to leadership
- Excellent communication and interpersonal skills with the ability to build strong working relationships across the business
- Flexible approach to working hours in line with business requirements
Site Operations Supervisor in London employer: The People Co
The People Co is an excellent employer that fosters a dynamic and collaborative work culture, empowering employees to take ownership of their projects and drive meaningful change. With a focus on personal growth and development, team members are encouraged to innovate and contribute to local marketing strategies that directly impact customer engagement. Located in a vibrant retail environment, this role offers unique opportunities to connect with diverse communities and make a tangible difference in business performance.
StudySmarter Expert Advice🤫
We think this is how you could land Site Operations Supervisor in London
✨Get to Know the Industry Events
Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like The People Co can make you stand out!
✨Connect with Industry Professionals
Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like The People Co before they even get posted.
✨Tailor Your Approach to Distribution Roles
When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like The People Co want to see that you get the bigger picture and can contribute to their efficiency!
✨Follow Up Like a Pro
After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at The People Co.
We think you need these skills to ace Site Operations Supervisor in London
Some tips for your application 🫡
Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.
Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at The People Co.
Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at The People Co. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.
Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.
How to prepare for a job interview at The People Co
✨Showcase Your Analytical Skills
In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show The People Co that you can handle the analytical side of the role.
✨Know Your Logistics Inside Out
Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress The People Co.
✨Prepare for Scenario-Based Questions
Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.
✨Highlight Your Long-Term Potential
As you're applying for a full-time role, The People Co will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!
