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- Tasks: Lead and optimise warehouse operations in a fast-paced FMCG environment.
- Company: Fast-growing organisation in the FMCG wholesale and food distribution sector.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Night shift role with opportunities for continuous improvement and growth.
- Why this job: Make a real impact by driving efficiency and leading high-performing teams.
- Qualifications: Experience in operations management within FMCG or food distribution.
The predicted salary is between 40000 - 50000 £ per year.
Our client, a well-established and fast-growing organisation within the FMCG wholesale and food distribution sector, is seeking a driven and hands-on Warehouse Operations Manager to lead warehouse operations and deliver best-in-class service across a high-volume, fast-paced environment. This is an excellent opportunity for an experienced operational leader to build and develop high-performing teams while driving efficiency, service, and continuous improvement.
Job Role
Reporting to the Head of Wholesale, the Warehouse Operations Manager will take full responsibility for the day-to-day running and optimisation of warehouse and operational activities. Leading multiple teams across goods-in, picking, packing, and dispatch, you will ensure customer orders are delivered on time, in full, and to specification, while maintaining strict cost control and operational excellence. This role operates on a night shift pattern (12:00am – 9:00am, 5 days per week) and requires a strong leader who thrives in a fast-paced, time-critical environment.
Responsibilities
- Lead, recruit, and develop a high-performing operations team, including supervisors and departmental managers.
- Drive a strong performance culture focused on accountability, delivery, and continuous improvement.
- Set clear objectives aligned to customer service KPIs, ensuring consistent achievement of on-time, in-full delivery targets.
- Oversee all warehouse operations including goods-in, storage, picking, packing, and dispatch.
- Ensure stock accuracy and integrity across both physical inventory and warehouse management systems.
- Maintain high standards of product quality, handling, and customer service throughout the operation.
- Monitor and improve order accuracy and fulfilment processes to meet customer expectations.
- Manage labour, operational, and infrastructure costs to drive efficiencies and reduce cost per order.
- Identify and implement process improvements to enhance productivity and operational performance.
- Develop and implement standard operating procedures (SOPs) to ensure consistency and scalability.
- Drive continuous improvement initiatives, using operational data and KPIs to inform decision-making.
- Collaborate with internal stakeholders to ensure alignment across departments and support overall business objectives.
- Build and maintain strong relationships with customers and internal teams to ensure service excellence.
- Oversee site management, ensuring safety, security, cleanliness, and operational readiness at all times.
- Ensure compliance with all health & safety, quality, and regulatory requirements.
- Manage operational infrastructure, including equipment, systems, and supplier relationships.
- Lead resource and workforce planning to meet fluctuating demand effectively.
- Support and lead operational projects, driving change and delivering measurable improvements.
Personal Profile
- Proven experience in an Operations Manager or Warehouse Manager role within FMCG, food distribution, or wholesale environments.
- Strong leadership skills with experience managing large teams in fast-paced operations.
- Demonstrated ability to drive performance improvements and deliver against KPIs.
- Commercially aware with experience managing costs and improving operational efficiency.
- Strong understanding of warehouse operations, stock control, and logistics processes.
- Experience implementing SOPs, systems, and continuous improvement initiatives.
- Excellent organisational and problem-solving skills with the ability to manage multiple priorities.
- Confident communicator with strong stakeholder management skills.
- Resilient and adaptable, with the ability to perform under pressure in a time-critical environment.
Warehouse Operations Manager in City of London employer: The People Co
Contact Detail:
The People Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience as a Warehouse Operations Manager. This will help you tailor your responses and show you're the perfect fit.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've built high-performing teams and driven efficiency in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Warehouse Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warehouse Operations Manager role. Highlight your experience in FMCG and food distribution, focusing on leadership and operational efficiency. We want to see how you’ve driven performance improvements and managed large teams!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met KPIs or improved processes in previous roles. This helps us see the impact you can bring to our team.
Be Clear and Concise: Keep your application clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Include Salary Details: Remember to include your current salary details as requested in the job description. It’s an important part of the application process, and we want to ensure transparency from the get-go!
How to prepare for a job interview at The People Co
✨Know Your Warehouse Operations
Make sure you brush up on your knowledge of warehouse operations, especially in the FMCG sector. Be ready to discuss specific processes like goods-in, picking, packing, and dispatch, as well as how you’ve improved efficiency in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Talk about how you've built high-performing teams and driven a performance culture. Use metrics to demonstrate your success in achieving KPIs and improving team accountability.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think of situations where you had to manage multiple priorities or implement process improvements, and be ready to explain your thought process and outcomes.
✨Understand Cost Management
Since cost control is crucial for this role, be prepared to discuss your experience with managing operational costs. Share specific strategies you've used to drive efficiencies and reduce costs per order, and how these have positively impacted the bottom line.