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- Tasks: Lead quality and compliance activities, ensuring food safety and regulatory standards are met.
- Company: A leading UK chilled prepared foods manufacturer with a people-centric culture.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a meaningful impact in food safety and quality while leading a dynamic team.
- Qualifications: Experience in quality management, HACCP certification, and strong communication skills.
- Other info: Hands-on leadership role with opportunities for growth and influence in a busy site.
The predicted salary is between 36000 - 60000 £ per year.
The Company is a leading UK chilled prepared foods manufacturer operating across multiple sites and supplying both retail and foodservice channels. Known for its diverse product portfolio, the business combines strong category expertise with high food safety, quality and innovation standards. Its people-centric culture focuses on collaboration, continuous improvement and delivering great food that customers love.
The Role involves seeking an experienced Technical Services Manager to join the Technical leadership team. This is a pivotal role, deputising for senior technical leadership, leading quality and compliance activities on site, and ensuring that food safety, regulatory and customer standards are met and exceeded. Responsibilities include:
- Owning the site Quality Management System and playing a central role in audits, compliance, team leadership and continuous improvement.
- Leading and coordinating BRC, customer and third-party audits, including preparation and follow-up actions.
- Maintaining and continuously improving the Quality Management System (QMS), including risk assessments, validations and procedural ownership.
- Managing site Technical KPIs and trending, reporting performance and insights.
- Collaborating with Group Compliance on supplier assurance and maintaining the Approved Supplier List.
- Ensuring compliance with food safety, quality, allergen control, traceability and HACCP requirements.
- Driving corrective actions for non-conformances, including supplier complaints and out-of-spec results.
- Training and coaching technical and hygiene teams in procedures and standards.
- Supporting mass balance, traceability exercises and microbiological performance monitoring.
- Liaising with Process Development and Operations to support new product introductions.
- Managing, developing and leading direct reports within non-factory technical functions.
- Participating in customer visits and leading closure of customer non-conformances.
- Providing support to Operations and other site functions to maintain compliance with certification and customer expectations.
- Upholding health, safety and environmental responsibilities in line with company policy.
Person Profile:
Essential:
- Level 3 HACCP
- Level 3 Food Safety & Hygiene
- Strong understanding of Quality Management Systems including BRC Global Standards
- Experience managing audits and supplier quality assurance
- Excellent attention to detail and organisational skills
- Strong communicator with ability to influence cross-functionally
- Good written and verbal English and solid numeracy skills
- Ability to coach and support teams when non-conformance is identified
Desirable:
- Experience in food manufacturing / FMCG
- HACCP Level 4
- VACCP / TACCP training
This is a hands-on leadership role for a technically strong quality and compliance professional looking to make a meaningful impact in a busy site environment with clear accountability and room to influence standards and practices.
Technical Services Manager employer: The People Co. / Assure Jobs
Contact Detail:
The People Co. / Assure Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the food manufacturing industry and let them know you're on the hunt for a Technical Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Quality Management Systems and BRC standards. We recommend practising common interview questions related to audits and compliance, so you can showcase your expertise and confidence when it counts.
✨Tip Number 3
Don’t forget to highlight your leadership skills! When discussing your experience, focus on how you've managed teams and driven continuous improvement in previous roles. This will show potential employers that you’re ready to take charge as a Technical Services Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search, so don’t hesitate to put yourself out there!
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience with Quality Management Systems and any relevant audits you've managed. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about food safety and quality. Share specific examples of how you've driven compliance and continuous improvement in previous roles.
Showcase Your Communication Skills: As a Technical Services Manager, strong communication is key. In your application, demonstrate your ability to influence and collaborate across teams. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The People Co. / Assure Jobs
✨Know Your Standards
Make sure you’re well-versed in BRC Global Standards and the specific quality management systems relevant to the role. Brush up on your knowledge of food safety, allergen control, and HACCP requirements, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience in leading teams and managing audits. Think about times when you’ve successfully coached others or driven corrective actions for non-conformances. This will highlight your ability to influence and lead effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as a supplier complaint or an audit finding. Practise articulating your thought process and the steps you would take to resolve these issues, showcasing your problem-solving skills.
✨Engage with the Company Culture
Research the company’s people-centric culture and be prepared to discuss how you align with their values. Share your thoughts on collaboration and continuous improvement, and how you can contribute to delivering great food that customers love.
