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- Tasks: Lead quality and compliance activities, ensuring food safety and regulatory standards are met.
- Company: A leading UK chilled prepared foods manufacturer with a people-centric culture.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a meaningful impact in food safety and quality while leading a dynamic team.
- Qualifications: Experience in quality management, HACCP certification, and strong communication skills.
- Other info: Hands-on leadership role with opportunities for growth and influence in a busy site.
The predicted salary is between 36000 - 60000 £ per year.
The Company is a leading UK chilled prepared foods manufacturer operating across multiple sites and supplying both retail and foodservice channels. Known for its diverse product portfolio, the business combines strong category expertise with high food safety, quality and innovation standards. Its people-centric culture focuses on collaboration, continuous improvement and delivering great food that customers love.
The Role involves seeking an experienced Technical Services Manager to join the Technical leadership team. This is a pivotal role, deputising for senior technical leadership, leading quality and compliance activities on site, and ensuring that food safety, regulatory and customer standards are met and exceeded. Responsibilities include:
- Leading and coordinating BRC, customer and third-party audits, including preparation and follow-up actions.
- Maintaining and continuously improving the Quality Management System (QMS), including risk assessments, validations and procedural ownership.
- Managing site Technical KPIs and trending, reporting performance and insights.
- Collaborating with Group Compliance on supplier assurance and maintaining the Approved Supplier List.
- Ensuring compliance with food safety, quality, allergen control, traceability and HACCP requirements.
- Driving corrective actions for non-conformances, including supplier complaints and out-of-spec results.
- Training and coaching technical and hygiene teams in procedures and standards.
- Supporting mass balance, traceability exercises and microbiological performance monitoring.
- Liaising with Process Development and Operations to support new product introductions.
- Managing, developing and leading direct reports within non-factory technical functions.
- Participating in customer visits and leading closure of customer non-conformances.
- Providing support to Operations and other site functions to maintain compliance with certification and customer expectations.
- Upholding health, safety and environmental responsibilities in line with company policy.
Person Profile:
- Essential:
- Level 3 HACCP
- Level 3 Food Safety & Hygiene
- Strong understanding of Quality Management Systems including BRC Global Standards
- Experience managing audits and supplier quality assurance
- Excellent attention to detail and organisational skills
- Strong communicator with ability to influence cross-functionally
- Good written and verbal English and solid numeracy skills
- Ability to coach and support teams when non-conformance is identified
- Desirable:
- Experience in food manufacturing / FMCG
- HACCP Level 4
- VACCP / TACCP training
This is a hands-on leadership role for a technically strong quality and compliance professional looking to make a meaningful impact in a busy site environment with clear accountability and room to influence standards and practices.
Technical Services Manager in London employer: The People Co. / Assure Jobs
Contact Detail:
The People Co. / Assure Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and join online forums. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Services Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent news. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission in the chilled prepared foods sector.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality management and compliance. We suggest doing mock interviews with friends or mentors to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. We believe this shows your enthusiasm and professionalism, which are key traits for a Technical Services Manager.
We think you need these skills to ace Technical Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience with Quality Management Systems and any relevant audits you've managed. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about food safety and quality. Share specific examples of how you've led teams or improved processes in previous roles. Let us know why you’re the perfect fit!
Showcase Your Achievements: When detailing your experience, focus on your achievements. Did you lead a successful audit? Improve compliance rates? Quantify your successes where possible. We love numbers that tell a story about your impact!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at The People Co. / Assure Jobs
✨Know Your Standards
Familiarise yourself with BRC Global Standards and the specific quality management systems relevant to the role. Be ready to discuss how you've implemented these standards in previous positions, as this will show your understanding and commitment to food safety and compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in a technical environment. Highlight your experience in coaching and training others, especially when it comes to handling non-conformances. This will demonstrate your ability to influence and improve team performance.
✨Audit Experience is Key
Be prepared to talk about your experience with audits, both leading and participating. Discuss specific challenges you faced during audits and how you overcame them. This will illustrate your problem-solving skills and attention to detail, which are crucial for this role.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires collaboration across various functions, being able to communicate complex technical information in an understandable way will be essential. Consider preparing a few key points about your communication style and how it has benefited your past teams.
