Dental Receptionist in Lindley

Front of House / Dental Receptionist Ark Dentistry – Lindley, Huddersfield Salary: £13.00 - £14.00 per hour Hours: Monday to Friday, 9:00am – 5:00pm Location: Lindley, Huddersfield Job Type: Full-time, Permanent About the Role Ark Dentistry is looking for a friendly, professional and enthusiastic Front of House / Dental Receptionist to join our team in Lindley, Huddersfield. We are looking for someone who genuinely enjoys working with people, takes pride in delivering exceptional customer service and understands the importance of creating a welcoming patient experience. As the first point of contact, you will play a key role in ensuring every patient feels comfortable, valued and supported throughout their journey. Key Responsibilities * Welcome patients warmly and professionally, creating an excellent first impression. * Manage incoming calls, emails and patient enquiries. * Coordinate appointments, cancellations and clinician diaries. * Deliver an exceptional patient experience at every interaction. * Support patients with general treatment and appointment enquiries. * Work closely with clinicians, dental nurses and Treatment Coordinators. * Maintain accurate and confidential patient records. * Proactively follow up with patients regarding appointments and outstanding enquiries. * Confidently discuss treatments and guide patients through their next steps. * Manage reception administration, payments and daily front-of-house duties. * Maintain a clean, organised and welcoming reception environment. * Handle patient concerns professionally and empathetically. * Identify opportunities to improve patient satisfaction and the patient journey. About You We are looking for someone who is naturally personable, organised and confident communicating with patients. The ideal candidate will have: * Previous experience in reception, hospitality or a customer-facing role. * Dental reception experience is desirable but not essential. * A genuine passion for delivering outstanding customer service. * Excellent communication and interpersonal skills. * A warm, approachable and professional manner. * Strong organisational skills and attention to detail. * Confidence managing busy telephone lines and competing priorities. * A proactive attitude and willingness to take ownership. * Good IT skills and the ability to learn new systems. * A positive, team-focused mentality. * Confidence discussing services and supporting patient enquiries. What We Offer * Competitive hourly rate of £13.50. * Monday to Friday working hours, 9:00am – 5:00pm. * A friendly, supportive and professional working environment. * The opportunity to join a growing dental group. * A varied, people-focused position where you can make a genuine difference. * Opportunities to develop your skills and progress within the business. Why Join Ark Dentistry? This is more than just a reception role. We believe the patient experience starts long before someone sits in the dental chair. We want someone who can build trust, create positive relationships and ensure every patient receives an exceptional experience. Interested? Apply today to join Ark Dentistry in Lindley, Huddersfield