At a Glance
- Tasks: Welcome patients, manage appointments, and support the clinic's daily operations.
- Company: Fast-growing dental group prioritising patient care and staff support.
- Benefits: Competitive salary, supportive culture, and opportunities for growth.
- Other info: Dynamic environment with a focus on ethical practices and teamwork.
- Why this job: Join a team that values exceptional patient care and personal development.
- Qualifications: Customer service experience; dental reception experience preferred.
The predicted salary is between 25000 - 32000 € per year.
A fast-growing, clinically led dental group is looking for a welcoming and organised Dental Receptionist to join its team in Doncaster. Founded by four clinicians who remain actively involved in the business, this is a dental brand built around doing things the right way, by putting patients first, supporting its people, and growing sustainably without compromising its values.
Over the past 18 months, the group has expanded by five new sites across Yorkshire while continuing to build an ethical, patient-focused reputation across both NHS and private dentistry.
The Role
Working within a busy mixed NHS and private practice, the Dental Receptionist will play a key role in delivering an outstanding patient experience and ensuring the smooth day-to-day running of the clinic. This role would suit someone who is professional, personable, highly organised, and confident managing a fast-paced front-of-house environment.
Key Responsibilities
- Welcoming NHS and private patients into the practice
- Managing appointment bookings and diary coordination
- Answering telephone and email enquiries
- Handling patient payments and maintaining accurate records
- Supporting clinicians and the wider practice team with administration
- Managing patient communications and recalls
- Ensuring reception and waiting areas remain professional and organised
- Supporting the smooth daily operation of the practice
About You
- Previous reception or customer service experience
- Dental reception experience preferred
- Strong communication and interpersonal skills
- Organised with excellent attention to detail
- Comfortable working in a busy mixed-practice environment
- Friendly, professional, and patient-focused
- Experience using dental software systems would be advantageous
Why Join?
- Be part of a growing Yorkshire dental brand with strong values
- Join a supportive and people-focused culture
- Work within a modern mixed NHS and private practice
- Be part of a clinically led business that genuinely prioritises patient care
- Opportunity to grow alongside an expanding group
- Competitive salary and benefits
This is an excellent opportunity to join a business that believes exceptional patient care starts with exceptional people.
Dental Receptionist in Doncaster employer: The People Advisory
Join a fast-growing, clinically led dental group in Doncaster that prioritises patient care and employee well-being. With a supportive and people-focused culture, this role offers the chance to work in a modern mixed NHS and private practice while being part of a team that values professional growth and development. Enjoy competitive salary and benefits as you contribute to an ethical brand committed to doing things the right way.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Doncaster
✨Tip Number 1
Get to know the practice before your interview! Research their values and patient care approach. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Dental Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with welcoming patients and handling enquiries.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed appointments or handled busy environments. This will demonstrate that you can thrive in a fast-paced setting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our fantastic team in Doncaster.
We think you need these skills to ace Dental Receptionist in Doncaster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Dental Receptionist, you'll be the first point of contact for our patients, so show us how welcoming you can be!
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in reception or customer service roles. We’re looking for someone who can manage a busy front-of-house environment, so share specific examples that demonstrate your organisational skills and ability to handle multiple tasks at once.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our values and what makes us a great place to work!
How to prepare for a job interview at The People Advisory
✨Know the Practice Inside Out
Before your interview, take some time to research the dental group. Understand their values, the services they offer, and their approach to patient care. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Be prepared to discuss your previous customer service experience and how it relates to creating a welcoming environment. Think of specific examples where you've gone above and beyond to help someone.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Bring up instances from your past roles where you successfully managed multiple tasks or handled a busy schedule. Highlight any experience with appointment bookings or diary management to show you're ready for the fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice, their team culture, and how they support their staff. This shows that you're not just looking for any job, but that you're specifically interested in contributing to their mission of exceptional patient care.
