Service Designer — Innovate User-Centered Pensions in Brighton

Service Designer — Innovate User-Centered Pensions in Brighton

Brighton Full-Time 56250 - 68750 £ / year (est.) Home office (partial)
The Pensions Regulator

At a Glance

  • Tasks: Shape user-centred services and refine support across the pensions landscape.
  • Company: The Pensions Regulator, a forward-thinking organisation in Brighton.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on improving user experiences.
  • Why this job: Make a real difference in the pensions sector with innovative service design.
  • Qualifications: Experience in service design and user research is essential.

The predicted salary is between 56250 - 68750 £ per year.

The Pensions Regulator in Brighton is seeking a Service Designer to shape and deliver user‑centred services within the Innovation Service, refining the support we offer across the pensions landscape.

You will use user research and internal insights to co‑create end‑to‑end services underpinned by strong processes, modern technology and good data practices, working in a hybrid environment.

Service Designer — Innovate User-Centered Pensions in Brighton employer: The Pensions Regulator

As a Policy Delivery Lead at TPR, you will join a vibrant and inclusive workplace in Brighton, where collaboration and personal growth are at the forefront of our culture. We offer genuine opportunities for learning and development, alongside a competitive benefits package that includes flexible working arrangements and a strong commitment to diversity and inclusion. With a focus on making a positive impact for savers, this role provides a unique chance to influence policy in a supportive environment that values your contributions.

The Pensions Regulator

Contact Details:

The Pensions Regulator Recruitment Team

We think you need these skills to ace Service Designer — Innovate User-Centered Pensions in Brighton

User Research
Service Design
User-Centred Design
Co-Creation
End-to-End Service Delivery
Process Refinement
Data Practices