Case Manager – Trusteeship, Administration & DB Funding Supervision in Brighton

You will play a key role, primarily as part of the Funding and Events Theme within the Trusteeship, Administration & Defined Benefit Supervision (TADBS) Directorate, which oversees a wide range of workplace pension activities to drive high standards and positive outcomes. You will lead a portfolio of cases and initiatives (e.g. continuous improvement), ensuring timely and effective interventions and outcomes aligned to The Pensions Regulator’s (TPR) risk appetite and corporate priorities. The Theme is also exploring new ways of thematic and data led work and there will also be opportunities to work with the other Themes within TADBS as required.

Key Responsibilities Include:

• Manage a portfolio of casework (or equivalent), delivering timely and effective interventions and outcomes.
• Lead external engagements on key issues with confidence and credibility.
• Build and foster strong relationships with internal and external stakeholders.
• Review and assess entities in your portfolio and respond to emerging events, identifying risks and opportunities, and make informed decisions to influence outcomes for pension members.
• Maintain thorough and timely records of strategy, decisions and actions with appropriate audit trail.
• Support and help embed new processes, contribute to change initiatives, and drive continuous improvement.
• Share knowledge and expertise across the team and wider organisation.
• Demonstrate TPR values and behaviours, leading by example.

The role criteria:

• Experience of decision making and delivering good outcomes.
• Strong stakeholder management and relationship-building skills.
• Proven ability to manage a portfolio of casework (or equivalent), ensuring timely and effective engagements and interventions.
• Excellent communication skills and the ability to engage with senior stakeholders confidently and with credibility at all levels, both internally and externally.
• Critical thinking and decision-making skills based on sound and informed evaluation of information.
• Ability to analyse and interrogate complex information and data as well as accompanying context and translate into clear and actionable strategies.
• Ability to negotiate and influence external stakeholders, in delivering good outcomes for members.
• Ability to communicate findings to senior stakeholders giving clear and robust recommendations for further action.
• Ability to work effectively both independently and with experienced professionals as part of multi-disciplinary teams.
• Ability to self-manage and prioritise your own work proactively ensuring the timely delivery of objectives and actions.
• Awareness of financial, commercial, political and social landscape.
• Experience of DB pensions or financial regulation and/or corporate activity.

This role primarily sits in the Funding & Events (F&E) Theme focusing on direct engagement with scheme trustees and other stakeholders, influencing appropriate funding journey plans and reducing member harm caused by corporate events such as transactions and financial distress. The F&E Theme sits within the Trusteeship, Administration and DB Supervision directorate working to enhance the pension’s system and influence the delivery of better outcomes for members, by working through a deep understanding of market-wide risks and opportunities. There are 4 themes (including the F&E Theme) each focusing on specific areas of the market with a mixture of individual scheme/provider and industry-wide engagement. There will be opportunities to work with the other Themes within TADBS as required.

Reward And Benefits:

We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 27%. Our dedicated benefits portal offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.

Our culture:

TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed.

Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government’s workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another.

About The Pensions Regulator:

With a career at TPR, you’ll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We’re committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society.

Diversity and inclusion:

TPR is committed to promoting diversity, inclusion and equality in the workplace, creating an environment where everyone is encouraged to be themselves, enabling our people to feel supported, represented and do their best work. We encourage applicants from all backgrounds and with different identities and experiences to apply for roles with TPR.