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- Tasks: Handle enquiries and process pension complaints in a supportive environment.
- Company: Public pensions organisation based in Canary Wharf with a commitment to diversity.
- Benefits: Competitive salary, flexible working, various pension options, and annual leave.
- Why this job: Join a supportive team and make a difference in people's lives.
- Qualifications: Must have UK work rights and be ready for security clearance.
- Other info: Enjoy a flexible 20% office attendance policy.
The predicted salary is between 22500 - 45000 £ per year.
A public pensions organization based in Canary Wharf seeks Contact and Support Specialists to handle enquiries and process pension complaints. The role offers flexibility with a 20% office attendance policy and a competitive salary around £37,500 annually pro rata. Additional benefits include various pension options, annual leave, and a commitment to diversity. Applicants must have UK work rights and be prepared for security clearance.
Apply now to be part of a supportive team.
Hybrid Contact & Support Specialist - Pensions in London employer: The Pensions Ombudsman
Contact Detail:
The Pensions Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Contact & Support Specialist - Pensions in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to pensions and customer support. We can help you role-play scenarios to boost your confidence and show off your skills.
✨Tip Number 3
Show your passion for public service! In your conversations, highlight why you want to work in pensions and how you can contribute to their mission. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Hybrid Contact & Support Specialist - Pensions in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling enquiries and processing complaints. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in pensions and how you can contribute to our supportive team. Keep it concise but impactful!
Showcase Your Communication Skills: As a Contact and Support Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at The Pensions Ombudsman
✨Know Your Pensions
Make sure you brush up on your knowledge of pensions and the specific services offered by the organisation. Understanding common pension queries and complaints will show that you're genuinely interested in the role and ready to tackle the challenges head-on.
✨Showcase Your Communication Skills
As a Contact and Support Specialist, you'll need to communicate effectively with clients. Prepare examples of how you've successfully handled enquiries or resolved complaints in the past. This will demonstrate your ability to connect with people and provide excellent support.
✨Emphasise Flexibility and Teamwork
With a hybrid working model, it's important to highlight your adaptability. Share experiences where you've worked both independently and as part of a team. This will reassure them that you can thrive in their flexible environment while still contributing to team goals.
✨Prepare for Security Clearance Questions
Since the role requires security clearance, be ready to discuss your background and any relevant experiences. Familiarise yourself with the process and be honest about your history. This will help build trust and show that you're serious about the position.
