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- Tasks: Handle enquiries and process pension complaints in a supportive environment.
- Company: Public pensions organisation based in Canary Wharf with a commitment to diversity.
- Benefits: Competitive salary, flexible working, various pension options, and annual leave.
- Why this job: Join a supportive team and make a difference in people's lives.
- Qualifications: Must have UK work rights and be ready for security clearance.
- Other info: Enjoy a flexible 20% office attendance policy.
The predicted salary is between 22500 - 45000 £ per year.
A public pensions organization based in Canary Wharf seeks Contact and Support Specialists to handle enquiries and process pension complaints. The role offers flexibility with a 20% office attendance policy and a competitive salary around £37,500 annually pro rata. Additional benefits include various pension options, annual leave, and a commitment to diversity. Applicants must have UK work rights and be prepared for security clearance. Apply now to be part of a supportive team.
Hybrid Contact & Support Specialist - Pensions employer: The Pensions Ombudsman
Contact Detail:
The Pensions Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Contact & Support Specialist - Pensions
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to pensions and customer support. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Show off your personality! During interviews, let your passion for helping others shine through. We want to demonstrate that we’re not just qualified, but also a great fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Hybrid Contact & Support Specialist - Pensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and handling enquiries. We want to see how your skills align with the role of a Contact & Support Specialist, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about pensions and how you can contribute to our supportive team. Keep it concise but engaging!
Showcase Your Communication Skills: As a Contact & Support Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love seeing examples of this in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at The Pensions Ombudsman
✨Know Your Pensions Stuff
Make sure you brush up on your knowledge of pensions and the specific issues that might arise. Familiarise yourself with common pension complaints and how they are typically resolved. This will show that you're not just interested in the role, but that you understand the industry.
✨Show Off Your Communication Skills
As a Contact and Support Specialist, you'll need to communicate clearly and effectively. Practice explaining complex pension concepts in simple terms. During the interview, be prepared to demonstrate your ability to handle enquiries and complaints with empathy and professionalism.
✨Flexibility is Key
With a hybrid working model, it's important to express your adaptability. Be ready to discuss how you manage your time and work effectively both in the office and remotely. Share examples of how you've successfully navigated flexible work environments in the past.
✨Diversity Matters
This organisation values diversity, so be sure to highlight any experiences or perspectives you bring to the table. Discuss how your unique background can contribute to a supportive team environment. Showing that you align with their commitment to diversity can set you apart from other candidates.
