At a Glance
- Tasks: Support financial operations and assist with payroll and accounting tasks.
- Company: Join the Pensions Ombudsman, a fast-growing independent organisation.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Other info: Dynamic team culture with opportunities for career growth and social activities.
- Why this job: Make a real impact in finance while enjoying a supportive and inclusive workplace.
- Qualifications: Experience in finance or administration is a plus, but enthusiasm is key!
The predicted salary is between 42990 - 42990 £ per year.
The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a Finance Officer to join our team based in Canary Wharf, where we currently operate an agile working policy of 20% office attendance and a flexible working culture. You will be working full or part-time on a 12-month fixed term contract and will receive a competitive salary of £42,990 per annum prorata.
We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits.
Salary and benefits
- Starting salary of £42,990 per annum pro rata
- 27.5 days annual leave increasing to 32.5 depending on length of service plus the option to buy and sell annual leave
- Discretionary staff reward scheme
- Comprehensive support for growth with learning and development programme to boost your career
- 24/7 Free confidential employee assistance programme
- Discounted health benefits and employee discount scheme across hundreds of retailers
- Access to Staff Networks and social activities
- Sabbatical after qualifying period
- A culture of reward with annual performance bonus
- Eye test and flu jab reimbursements
- Access to a Cycle to work scheme
Diversity and Inclusion
We are an accredited Disability Confident Employer and welcome applications from under-represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.
Who are we?
As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court. Our work can be challenging and high-profile, delivering a fair outcome for the individual and highlighting where the pensions industry can improve. Focusing on the facts, we must be balanced, fair and totally independent.
Purpose of the role
This is a role providing financial and administrative support in the small finance function in the organisation.
Key responsibilities:
- Assisting with the preparation of monthly management accounts under supervision of the Head of Finance.
- Assist with collating information for the interim and final external audit. Liaise with the National Audit Office team where necessary.
- Assist, and where appropriate take the lead on, initiatives to improve the efficiency and resilience of the finance function.
- Act as a point of contact on financial and accounting matters.
- Working flexibly across Corporate Services as necessary and any other duties that may reasonably be required.
- Lead and/or assist other corporate initiatives and tasks that support TPO’s service delivery (e.g., business planning and procurement).
- Deputise for the Head of Finance on finance matters as/when needed.
- Responsible for the monthly payroll process including liaising with HR department to collate monthly information for uploading to the payroll provider portal.
- Checking payroll output and providing a reconciliation for approval by the Chief Operating Officer (COO).
- Act as the main point of contact with TPO’s payroll provider, with an ability to answer queries and escalating when appropriate.
- Compiling the monthly reports for the Civil Service Pension Scheme and dealing with data requests from the scheme’s administrators.
- Respond appropriately and accurately to staff payroll and/or pension queries.
- Managing the purchase ledger function including checking and collating invoices and posting on the accounts system.
- Preparing TPO weekly payment run, uploading payments to online banking.
Please refer to the Job Description for further information. We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice. In line with our policy, candidates deemed appointable through a fair and open competition will be kept on a reserve list for up to 6 months. If vacancies with sufficiently similar essential criteria arise, we may make offers to those who are on this reserve list. These vacancies may be in other teams in the organisation.
Closing date: 9 August 2026 at 11:59pm
Interview dates: from 17 August 2026
All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service.
Finance Officer (Maternity Cover) employer: The Pensions Ombudsman
As a leading employer in the legal sector, we offer a dynamic work environment at our Canary Wharf location, where collaboration and professional growth are at the forefront of our culture. Our commitment to employee development is reflected in our comprehensive learning programmes, generous annual leave, and a supportive atmosphere that values diversity and inclusion. Join us to be part of a team that not only prioritises legal excellence but also fosters a rewarding and engaging workplace for all.
