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- Tasks: Support information governance and risk management activities in a dynamic environment.
- Company: Join the Pensions Ombudsman, an independent body making a real impact.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Why this job: Be part of a team that ensures fairness in pension management and drives positive change.
- Qualifications: Strong communication skills and a keen interest in data governance.
- Other info: Inclusive workplace culture with support for diverse backgrounds.
The predicted salary is between 28000 - 40000 £ per year.
The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a Data, Risk and Governance Officer to join our team based in Canary Wharf, where we currently operate an agile working policy of 20% office attendance and a flexible working culture. You will be working full or part-time on a 24 month fixed term contract and will receive a competitive salary of £33,310 per annum pro rata.
We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits.
Salary and Benefits
- Starting salary of £33,310 per annum pro rata
- 27.5 days annual leave increasing to 32.5 depending on length of service plus the option to buy and sell annual leave
- Discretionary staff reward scheme
- Comprehensive support for growth with learning and development programme to boost your career
- 24/7 Free confidential employee assistance programme
- Discounted health benefits and employee discount scheme across hundreds of retailers
- Access to Staff Networks and social activities
- Sabbatical after qualifying period
- A culture of reward with annual performance bonus
- Eye test and flu jab reimbursements
- Access to a Cycle to work scheme
Diversity and Inclusion
We are an accredited Disability Confident Employer and welcome applications from under-represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.
Who are we?
As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court. Our work can be challenging and high-profile, delivering a fair outcome for the individual and highlighting where the pensions industry can improve. Focusing on the facts, we must be balanced, fair and totally independent.
Purpose of the role
Reporting to the Information Governance Manager and working closely with the Governance Manager, the postholder will play a key role in TPO’s information governance, risk management and assurance activities. TPO’s Corporate Services teams provide support to the organisation on all business, communications and engagement matters. This role will sit alongside our Information Governance Manager as part of the Communications, Engagement and Insight team, but will work on a variety of activities requiring close working with experts from across Corporate Services. This role provides exposure to stakeholders both across TPO’s casework and legal teams and more widely with DWP’s Partnership Team and other functional leads.
Key Responsibilities
- Providing support to the Information Governance Manager in responding to Freedom of Information requests and Subject Access Requests.
- Coordinating regular risk and assurance updates to the Executive, Corporate Board and DWP.
- Provide support to subject matter experts in responding to audit requests and other assurance-related requests for information, for example GIAA and NAO activity, and GovAssure and other cyber security-related frameworks.
- Supporting the Governance Manager in the delivery of regular Governance activities such as action trackers and update papers.
- Ensuring that TPO’s policies are managed and communicated effectively to meet the needs of the organisation.
- Ensure an excellent standard of data quality and records management is in place across Corporate Services.
- Working flexibly across Corporate Services as necessary and any other duties that may reasonably be required.
Please Refer To The Job Description For Further Information. We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice. Closing date: 27th February 2026. Interview dates: From w/c 2nd March on a rolling basis.
All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service. In line with our policy, candidates deemed appointable through a fair and open competition will be kept on a reserve list for up to 6 months. If vacancies with sufficiently similar essential criteria arise, we may make offers to those who are on this reserve list. These vacancies may be in other teams in the organisation.
If you feel that you have the skills and experience required to become our Data, Risk and Governance Administrator, please click ‘apply’ today. We would love to hear from you!
Data, Risk and Governance Administrator employer: The Pensions Ombudsman
Contact Detail:
The Pensions Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data, Risk and Governance Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and role thoroughly, and think about how your skills align with what they need. Practise common interview questions and have some examples ready to showcase your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about working with us. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Data, Risk and Governance Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Data, Risk and Governance Administrator role. We want to see how you can contribute to our team!
Showcase Relevant Experience: When detailing your past roles, focus on experiences that relate to data governance, risk management, or any relevant compliance work. This will help us see your fit for the position right away.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate clarity as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Pensions Ombudsman
✨Know Your Stuff
Make sure you understand the key responsibilities of the Data, Risk and Governance Administrator role. Brush up on information governance, risk management, and data quality standards. Being able to discuss these topics confidently will show that you're serious about the position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like responding to Freedom of Information requests or managing audit-related tasks. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure.
✨Show Your Team Spirit
This role involves working closely with various teams, so be ready to talk about your collaborative experiences. Highlight times when you successfully worked with others to achieve a common goal, especially in a corporate environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, the challenges they face in governance, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
