At a Glance
- Tasks: Support the Pensions Ombudsman with legal advice and case management.
- Company: Independent body focused on fair pension complaint resolutions.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Other info: Join a diverse team committed to inclusivity and professional growth.
- Why this job: Make a real impact in the pensions industry while growing your legal expertise.
- Qualifications: Experience in pensions, financial services, or regulatory law is a plus.
The predicted salary is between 69398 - 74861 € per year.
We are an accredited Disability Confident Employer and welcome applications from under‑represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.
As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court. Our work can be challenging and high‑profile, delivering a fair outcome for the individual and highlighting where the pensions industry can improve. We focus on facts, remaining balanced, fair and totally independent.
Purpose of the role
- Support staff including the Pensions Ombudsman, the Executive Committee and the Corporate Board to exercise their functions in accordance with relevant legislation, policies and practices.
- Provide legal advice on complex cases, ensuring that processes are based on sound legal analysis and consistent with previous cases where possible.
- Provide support and advice on legal, procedural and regulatory issues that may arise, including sufficiency of evidence, merits of opposing arguments, information requests and strategy.
- Draft determinations for the Pensions Ombudsman or Deputy Pensions Ombudsman review.
- Assist with reviewing and drafting correspondence for staff, including letters to Members of Parliament and regulatory bodies.
- Act as a sounding board for colleagues and help identify, monitor and mitigate risks (reputational, regulatory, litigation).
Policy and Litigation
- Assist on a range of policy matters, such as consultation papers, legislative changes, agreements with stakeholders, casework processes and compliance issues.
- Handle appeals, reviewing claim forms and supporting documentation, and advise on merits and strategy; liaise with courts and parties; attend hearings as required.
- Represent the Pensions Ombudsman at external stakeholder and networking events.
Other responsibilities
- Keep professional and technical knowledge up to date.
- Maintain high standards of customer care by meeting and exceeding service level agreements.
- Keep databases and information recording systems updated.
- Contribute to the priorities and objectives of the Legal Team and The Pensions Ombudsman.
Experience and skills
Experience within one of the following areas would be an advantage: pensions, financial services litigation, disputes resolution, regulatory law, criminal law or public law.
We offer a competitive starting salary of £69,398 per annum pro‑rata, rising to £74,861 upon successful completion of probation. The role is based in Canary Wharf, operating an agile working policy of 20% office attendance with flexible working. Full or part‑time permanent contract options are available.
Salary and benefits
- Several pension options as part of the Civil Service Pension Scheme, including defined benefits.
- 27.5 days annual leave increasing to 32.5 depending on length of service, with option to buy and sell leave.
- Discretionary staff reward scheme.
- Learning and development programme.
- 24/7 free confidential employee assistance programme.
- Discounted health benefits and employee discount scheme across retailers.
- Access to staff networks and social activities.
- Sabbatical after qualifying period.
- Annual performance bonus.
- Eye test and flu jab reimbursements.
- Cycle to work scheme access.
Lawyer in City of Westminster employer: The Pensions Ombudsman
As a leading independent body in the pensions sector, we pride ourselves on fostering an inclusive and supportive work environment where every employee feels valued. Our agile working policy allows for flexibility, complemented by a comprehensive benefits package that includes generous annual leave, professional development opportunities, and a commitment to employee well-being. Located in the vibrant Canary Wharf, we offer a unique chance to engage in meaningful legal work that directly impacts individuals and the pensions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lawyer in City of Westminster
✨Network Like a Pro
Get out there and connect with people in the legal field! Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common legal interview questions. We recommend having a few examples ready that showcase your skills and experience, especially in pensions or regulatory law. Confidence is key, so show them you’re the right fit!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation and reiterate your interest in the role. We believe this small gesture can make a big difference in keeping you top of mind.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Lawyer in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role. We want to see how you can bring your unique skills to the table, especially in areas like pensions or regulatory law.
Showcase Your Legal Expertise:Don’t hold back on showcasing your legal knowledge! Whether it’s complex cases or procedural issues, let us know how you’ve tackled similar challenges in the past. This is your chance to shine!
Be Clear and Concise:When drafting your application, clarity is key. We appreciate straightforward language that gets to the point. Avoid jargon unless it’s necessary, and make sure your arguments are easy to follow.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Pensions Ombudsman
✨Know Your Legal Stuff
Brush up on your knowledge of pensions law, regulatory frameworks, and any recent changes in legislation. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also engaged with current issues in the field.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully navigated complex legal cases or disputes. Highlight how you approached the situation, the strategies you employed, and the outcomes. This will demonstrate your analytical skills and ability to provide sound legal advice.
✨Understand Their Values
Familiarise yourself with the organisation's commitment to fairness, independence, and customer care. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a workplace where everyone feels valued and included.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team dynamics, and the challenges they face in the pensions sector. This not only shows your interest in the position but also gives you a chance to assess if this is the right fit for you.
