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- Tasks: Coordinate administrative tasks and ensure top-notch service in the Housekeeping office.
- Company: Join The Peninsula London, a prestigious flagship hotel known for excellence.
- Benefits: Enjoy market-leading pay, service charge, and exceptional perks.
- Why this job: Be part of an award-winning team and contribute to community goals.
- Qualifications: 3+ years in luxury hotels with strong communication and organisational skills required.
- Other info: Opportunity to manage waste removal and recycling programs while supporting Vision 2030.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is seeking to hire a highly organized Housekeeping Supervisor (Coordinator) in charge of coordinating all administrative tasks in the Housekeeping office whilst ensuring highest quality levels of service in accordance with The Peninsula Principles.
An exceptional opportunity to join our high-profile flagship hotel in London. Market leading remuneration, service charge and exceptional benefits. Join our award-winning group, working alongside a highly experienced team.
Key accountabilities- Coordinate administrative work in the office and consult with other departments to ensure ultimate comfort, cleanliness (including Residences), maintenance and safety with proper follow up on all job orders pertaining to product, process, colleagues, guests, and residents.
- Professionally manage all guests/staff complaints with prompt communication with housekeeping management on a daily basis.
- Assist with floor supervision when necessary.
- Manage the hotel's waste removal and recycling programs and support the Vision 2030 Community and Social Responsibility Objectives for the housekeeping Department.
- Actively participate in departmental daily briefings, meetings and motivate department colleagues in maintaining a culture in compliance with mission, vision, values, and core principles HSH.
- Minimum 3 years in a similar role within luxury hotels.
- Knowledge in financial acumen including cost control.
- Self-starter, with exceptional communication and organisational skills.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Housekeeping Supervisor - Coordinator employer: The Peninsula London
Contact Detail:
The Peninsula London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Coordinator
✨Tip Number 1
Familiarise yourself with The Peninsula Principles and the hotel's mission, vision, and values. This will help you align your responses during interviews and demonstrate your commitment to their standards.
✨Tip Number 2
Network with current or former employees of The Peninsula London. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your organisational skills and ability to handle complaints effectively. This will help you illustrate your suitability for the role during interviews.
✨Tip Number 4
Stay updated on industry trends related to housekeeping and sustainability practices. Being knowledgeable about waste removal and recycling programs can set you apart as a candidate who is proactive and aligned with the hotel's community objectives.
We think you need these skills to ace Housekeeping Supervisor - Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your organisational skills and any previous work in luxury hotels, as this is crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of The Peninsula Principles. Mention specific examples of how you've managed administrative tasks and resolved guest complaints effectively.
Highlight Key Skills: In your application, focus on key skills such as communication, financial acumen, and teamwork. Provide examples of how you've successfully coordinated with other departments to enhance service quality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential for a Housekeeping Supervisor role.
How to prepare for a job interview at The Peninsula London
✨Showcase Your Organisational Skills
As a Housekeeping Supervisor, you'll need to demonstrate your ability to coordinate various tasks efficiently. Prepare examples from your previous roles where you successfully managed administrative duties and ensured high-quality service.
✨Understand the Peninsula Principles
Familiarise yourself with The Peninsula Principles before the interview. This will show your commitment to the hotel's values and your understanding of what it takes to maintain exceptional service standards.
✨Prepare for Scenario-Based Questions
Expect questions about how you would handle specific situations, such as guest complaints or coordinating with other departments. Think through potential scenarios and how you would respond to ensure smooth operations.
✨Highlight Your Financial Acumen
Since the role requires knowledge in financial control, be ready to discuss your experience with budgeting, cost control, and waste management. Providing concrete examples will help illustrate your capabilities in this area.
