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- Tasks: Lead the Cigar Tasting Room, ensuring exceptional guest service and managing inventory.
- Company: Join The Peninsula London, a prestigious hotel known for luxury and excellence.
- Benefits: Enjoy market-leading pay, service charge, and attractive perks in a vibrant environment.
- Why this job: Be part of an award-winning team, shaping a unique cigar culture in a luxurious setting.
- Qualifications: 5 years of management experience in a Cigar Lounge and strong food and beverage knowledge required.
- Other info: Fluency in English is essential; a second language is a plus.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is excited to announce that we are seeking a Cigar Tasting Room Manager; a Cigar professional to lead our Tasting Room. This critical role will drive operational excellence, while ensuring a personalised and engaging luxury experience.
Located on the 8th floor of The Peninsula London, our Cigar Tasting Lounge provides a relaxed and refined ambiance in which guests of the Hotel or Brooklands will be able to enjoy a finely curated choice of cigars from our humidor. The Cigar Lounge features a bespoke walk-in humidor with a great selection of Cuban and New World cigars, including rare, vintage and limited editions, with smoking on the terrace possible.
An exceptional opportunity to join our high-profile flagship hotel in London with market leading remuneration, service charge and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key accountabilities:- Always ensure the delivery of exceptional guest service by providing a friendly, yet discreet and unobtrusive service while keeping with the core Peninsula Service Principles.
- Stock and inventory management within the Tasting Lounge.
- Responsible for the efficient and courteous handling of guest inquiries.
- Establish and maintain colleague interactions with productive working relationships.
- Work closely with other departments such as Sales & Marketing or Retail Merchandising to conceptualize and implement dynamic marketing programmes to drive marketing/PR activities for the outlet.
- Coach, mentor and guide colleagues to curate a bespoke, market leading cigar culture and achieve optimal performance in all phases of service and job functions.
- Minimum 5 years relevant experience in a Cigar Lounge in a management role with similar standards and expectations (hotel based or standalone).
- All-encompassing food and beverage knowledge.
- London experience with great exposure to Cigar Lounge service.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Fluent English communication proficiency. Expertise in a second language would be desirable.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Cigar Tasting Room Manager employer: The Peninsula London
Contact Detail:
The Peninsula London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cigar Tasting Room Manager
✨Tip Number 1
Network with professionals in the cigar industry. Attend cigar events, tastings, or trade shows to meet potential colleagues and employers. Building relationships can lead to insider information about job openings.
✨Tip Number 2
Familiarise yourself with the latest trends in the cigar market. Being knowledgeable about new releases, popular brands, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to coach and mentor staff will resonate well with hiring managers.
✨Tip Number 4
Research The Peninsula London and its Cigar Tasting Lounge thoroughly. Understanding their brand values and service principles will allow you to tailor your approach and demonstrate your alignment with their expectations.
We think you need these skills to ace Cigar Tasting Room Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Cigar Tasting Room Manager position. Tailor your application to highlight your relevant experience in cigar lounges and management.
Craft a Tailored CV: Create a CV that specifically addresses the key accountabilities mentioned in the job description. Emphasise your experience in guest service, stock management, and collaboration with other departments, as these are crucial for the role.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for cigars and luxury service. Discuss your previous experiences in similar roles and how they have prepared you to lead the Cigar Tasting Room at The Peninsula London.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a managerial position.
How to prepare for a job interview at The Peninsula London
✨Show Your Passion for Cigars
Make sure to express your genuine enthusiasm for cigars during the interview. Share your knowledge about different types of cigars, their origins, and what makes them unique. This will demonstrate your expertise and commitment to the role.
✨Highlight Guest Service Experience
Since this role focuses on delivering exceptional guest service, be prepared to discuss your previous experiences in hospitality. Provide specific examples of how you've gone above and beyond to ensure a memorable experience for guests.
✨Demonstrate Leadership Skills
As a manager, you'll need to lead a team effectively. Be ready to talk about your leadership style and share instances where you've successfully coached or mentored colleagues. Highlight how you foster a positive work environment.
✨Prepare for Operational Questions
Expect questions related to stock and inventory management, as well as operational excellence. Familiarise yourself with best practices in managing a cigar lounge and be ready to discuss how you would implement these in the role.
