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- Tasks: Deliver exceptional table service and create memorable dining experiences for our members.
- Company: The Pembroke, a unique club in the heart of Belgravia.
- Benefits: Competitive salary, family meals, and industry-leading training opportunities.
- Other info: Flexible hours with opportunities for growth and recognition.
- Why this job: Join a vibrant team and enhance your hospitality skills in a luxurious setting.
- Qualifications: Experience in high-end service and strong knowledge of food and beverages.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business. With striking views across Buckingham Palace Gardens and Hyde Park, The Dining Room is the club’s flagship restaurant, stretching three exquisitely finished rooms and serving a selection of the finest Mediterranean fare from breakfast to dinner.
ROLE OVERVIEW
To further elevate and enhance our operations, we are seeking an accomplished Waiter to contribute and deliver on the club’s success, providing exceptional experiences for our members. The ideal candidate is polished, attentive, and service driven. This role is central to delivering a refined and seamless dining experience, combining technical service skills with genuine, intuitive hospitality and high level of personalisation. The successful candidate will take ownership of their section, building rapport with members while ensuring every aspect of service is executed to the highest standard. A strong understanding of food and beverage, paired with discretion and professionalism, is essential in maintaining the elevated yet personable atmosphere of the club.
RESPONSIBILITIES
- Deliver exceptional, personalised table service to members and their guests
- Take accurate food and beverage orders, demonstrating strong product knowledge and confidence
- Manage a designated section, ensuring smooth, attentive, and well‑paced service throughout
- Present menus, provide personalised recommendations, and guide members through the dining experience
- Liaise effectively with the kitchen, reception and bar to ensure timely and accurate delivery of orders
- Maintain impeccable table presentation, including mise en place, clearing, and resetting
- Anticipate member needs and respond promptly with discretion and professionalism
- Handle billing and payments accurately using POS systems
- Support junior team members during service
- Ensure the restaurant environment remains clean, organised, and aligned with club standards
- Uphold all health, safety, and hygiene regulations
- Contribute to a positive, collaborative team environment
REQUIREMENTS
- Proven experience as a waiter in a high‑end restaurant, hotel, or private members’ club
- Strong knowledge of food, wine, and beverage service
- Excellent communication and interpersonal skills
- Confident, professional, and guest‑focused approach to service
- Ability to manage a section independently in a fast‑paced environment
- Impeccable grooming and presentation
- High attention to detail and commitment to service excellence
- Positive attitude with a proactive and team‑oriented mindset
- Ability to remain calm and efficient under pressure
- Flexibility to work evenings, weekends, and late shifts
- Understanding of service etiquette within a luxury or members’ environment
WHAT WE OFFER
- Best‑in‑class salary
- Family meal on shift
- Industry‑leading Learning & Development opportunities
- Pension scheme – including employer contributions
- Annual staff award ceremony and party
- More benefits to be set up as we open
Compensation: Competitive salary
Waiter in City of Westminster employer: The Pembroke Club - The Dining Room
Contact Detail:
The Pembroke Club - The Dining Room Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Pembroke and soak in the atmosphere. Familiarising yourself with the club's vibe will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your service skills! Brush up on your food and beverage knowledge, and maybe even role-play some scenarios with a mate. Being confident in your recommendations will impress the hiring team and show you're ready to deliver that exceptional service.
✨Tip Number 3
Network like a pro! Reach out to current or former staff on LinkedIn or social media. They can give you insider tips about the club and might even put in a good word for you. Plus, it shows you're proactive and keen to be part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Pembroke family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience as a waiter, especially in high-end settings. We want to see how you've delivered exceptional service and built rapport with guests, so don’t hold back!
Be Personable and Professional: Your written application should reflect your personality! Use a friendly tone while maintaining professionalism. We’re looking for someone who can connect with our members, so let your genuine hospitality shine through.
Know Your Stuff: Demonstrate your knowledge of food and beverage in your application. Mention any specific cuisines or wines you’re familiar with, as this shows us you’re ready to provide personalised recommendations to our members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at The Pembroke Club - The Dining Room
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and the types of food and beverages offered at The Pembroke. This will not only show your enthusiasm for the role but also allow you to confidently discuss recommendations and pairings during the interview.
✨Showcase Your Service Skills
Prepare to demonstrate your service skills by discussing past experiences where you provided exceptional customer service. Think of specific examples that highlight your ability to manage a section independently and handle high-pressure situations with grace.
✨Dress to Impress
Since The Pembroke is a high-end establishment, your appearance matters. Dress smartly for the interview to reflect the polished and professional image expected of a waiter. This will help you make a great first impression right from the start.
✨Ask Insightful Questions
Prepare some thoughtful questions about the club’s culture, team dynamics, and expectations for the role. This shows your genuine interest in becoming part of their team and helps you gauge if it’s the right fit for you as well.