At a Glance
- Tasks: Deliver exceptional cigar and bar service, providing expert recommendations to members and guests.
- Company: The Pembroke, a unique club in the heart of Belgravia, offering eclectic experiences.
- Benefits: Best-in-class salary, family meals, learning opportunities, and a pension scheme.
- Other info: Dynamic late-night venue with opportunities for professional growth and development.
- Why this job: Join a vibrant team and elevate the cigar culture in a luxury hospitality environment.
- Qualifications: Experience as a Cigar Sommelier or in a senior cigar service role required.
The predicted salary is between 30000 - 40000 £ per year.
Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business. Our fifth floor Whisky Bar, serving cocktails and a small selection of bar snacks, will be open late afternoon until late night. Stretching across two rooms, the space also includes 'The Nest' an exclusive area for our Committee and Life Members.
Role Overview
To further elevate and enhance our operations, we are seeking an accomplished Cigar Sommelier to contribute and deliver on the club’s success, providing exceptional experiences for our members. The Cigar Sommelier will play a key role in the delivery of the club’s cigar service, supporting the Bars Manager and Assistant Bars Manager in the day-to-day execution of the cigar and bar programme. This role requires a strong foundation of cigar and bar knowledge, an instinct for personalised service and a genuine passion for hospitality. The Cigar Sommelier will be responsible for providing expert guidance to members and guests, maintaining impeccable service standards and contributing to a refined and engaging cigar and bar culture within the club. The ideal candidate will be polished, curious and commercially aware, with experience in a luxury hospitality or private members' club environment. The role will involve managing a skilled cigar team, overseeing inventory and stock control and contributing to the development of unique and sophisticated cigar menus tailored to the club’s discerning clientele. The Pembroke is a late-night venue open from speciality coffee at breakfast to martini’s at 3am, and you would be responsible for the delivery of smooth service by you or your team at all times.
Responsibilities
- Deliver an exceptional and personalised cigar and bar service to members and guests, ensuring every interaction reflects the club’s high standards of hospitality.
- Provide knowledgeable and confident cigar recommendations based on members’ preferences, menu selections and occasions.
- Support the Beverage Director in the maintenance, presentation and execution of the cigar list and bar offering, ensuring accuracy and consistency at all times.
- Assist with the development of cigar, cocktail and spirit pairings for menus, events and private dining experiences.
- Ensure cigars are stored, handled and served correctly, including correct temperatures, cutting and lighting procedures.
- Maintain detailed knowledge of the club’s cigar offering, including agriculture, production & presentation, brands & specialities, vitolas, and general cigar industry knowledge.
- Assist with stock control, cellar organisation and inventory checks for both cigar and bar, ensuring optimal stock levels and minimal wastage.
- Support the Beverage Director during tastings, member events, cigar/spirit/wine dinners and masterclasses.
- Build strong rapport with members, learning and remembering individual preferences to deliver a bespoke and anticipatory service.
- Collaborate effectively with the floor/bar team, kitchen and wider F&B team to ensure seamless service delivery.
- Uphold all health, safety and licensing regulations relating to the service of alcohol and tobacco.
- Lead, motivate, and develop the bar team, ensuring the team are well-trained, knowledgeable and efficient.
- Create staff rotas to ensure the bar is adequately staffed at all times, factoring in peak hours and member demand.
- Monitor the cigar department’s financial performance, managing costs to ensure profitability while maintaining high-quality standards.
Requirements
- A recognised qualification (e.g., Maestro de Habanos) or equivalent practical cigar knowledge.
- Previous experience as a Cigar Sommelier or senior cigar service role within a fine dining, luxury hospitality, private members' club environment or similar.
- Strong knowledge of classic and emerging cigar regions, cigar varieties, styles and service techniques.
- A natural enthusiasm for cigars and the bar industry and a desire to continue learning and developing professionally.
- Excellent interpersonal and communication skills, with confidence engaging a discerning and international membership.
- Strong attention to detail and pride in maintaining exceptional service standards.
- Ability to remain calm, organised and professional in a fast-paced service environment.
- A collaborative mindset with the ability to take direction while also showing initiative.
What We Offer
- Best-in-class salary
- Family meal on shift
- Industry-leading Learning & Development opportunities
- Pension scheme – including employer contributions.
- Annual staff award ceremony and party
- More benefits to be set up as we open
Cigar Sommelier employer: The Pembroke Club London
The Pembroke is an exceptional employer, offering a vibrant work culture steeped in history and luxury, located in the heart of Belgravia. As a Cigar Sommelier, you will enjoy industry-leading learning and development opportunities, a competitive salary, and a supportive team environment that values personalised service and member engagement. With a focus on employee growth and a commitment to excellence, The Pembroke provides a unique platform for those passionate about hospitality and fine experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Cigar Sommelier
✨Tip Number 1
Network like a pro! Attend industry events, join cigar clubs, and connect with fellow enthusiasts. The more people you know, the better your chances of landing that dream role at The Pembroke.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, share your love for cigars and hospitality. Let them see your enthusiasm and knowledge – it’ll make you stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Brush up on your cigar knowledge and service techniques before interviews. Be ready to discuss your favourite cigars, pairings, and how you’d elevate the experience for members at The Pembroke.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your personality and passion right from the start – we love seeing that!
We think you need these skills to ace Cigar Sommelier
Some tips for your application 🫡
Show Your Passion for Cigars:When writing your application, let your love for cigars shine through! Share your experiences and knowledge about different cigar varieties and how they enhance the overall bar experience. We want to see that you’re not just qualified, but genuinely excited about this role.
Tailor Your Application:Make sure to customise your application to reflect the unique vibe of The Pembroke. Highlight any relevant experience in luxury hospitality or private members' clubs, and connect your skills to the specific responsibilities mentioned in the job description. We appreciate a personal touch!
Be Professional Yet Approachable:While we love a friendly tone, remember to maintain professionalism in your written application. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is key in delivering exceptional service to our members.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The Pembroke and what we stand for.
How to prepare for a job interview at The Pembroke Club London
✨Know Your Cigars
Make sure you brush up on your cigar knowledge before the interview. Understand different types, regions, and brands, as well as how to recommend cigars based on members' preferences. This will show your passion and expertise in the field.
✨Showcase Your Service Skills
Prepare to discuss your previous experiences in luxury hospitality. Think of specific examples where you provided exceptional service or handled challenging situations. This will demonstrate your ability to maintain high standards and deliver personalised experiences.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. You might be asked to recommend a cigar for a specific occasion or member preference. Practise how you would approach these situations, focusing on your communication skills and ability to engage with clients.
✨Ask Insightful Questions
Prepare thoughtful questions about The Pembroke's cigar programme and bar culture. This shows your genuine interest in the role and helps you understand how you can contribute to their unique environment. It’s also a great way to connect with the interviewers.
