At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences and memorable guest connections.
- Company: Join the prestigious Conrad London St James, a top-rated luxury hotel.
- Benefits: Enjoy competitive salary, travel perks, mental health resources, and paid parental leave.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of an exciting new chapter at The Pem, celebrating culinary storytelling.
- Qualifications: Supervisory experience in hospitality and a passion for food and service.
Exceptional Hospitality Starts with You Conrad London St James is one of Hiltons three global luxury brands and reflects the bold, inspired and personalized service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members
A World of Rewards:
Salary: £37,000 to £40,000 per annum plus an expected average annual service charge likely to be between £6000 - £8000
Incredible travel perks Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Smart uniform provided
Free and healthy meals when on duty
*Benefits availability may vary depending on Team Members location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
WELCOME TO A NEW CHAPTER
A new story is being written at The Pem.
Led by acclaimed chef Romy Gill MBE , Romy Gill at The Pem celebrates the vibrant regional flavours of India through contemporary social fine dining. Every dish tells a story, and every service is an opportunity to create lasting memories.
We are looking for an inspiring Assistant Restaurant Manager who will lead from the front, bring positive energy to every service and help our team make stories come to life for every guest. The role follows a Tuesday to Saturday working pattern.
Here's what you will do during a typical day:
As Assistant Restaurant Manager, you will be a visible, hands-on leader on the restaurant floor. Working closely with the Restaurant Manager, you will inspire the team to deliver polished, personal service with warmth, confidence and personality.
Key responsibilities include:
- Tuesday to Saturday working pattern.
- Leading from the front and setting the pace for an engaging, memorable service.
- Creating genuine guest connections and ensuring every visit becomes a story worth sharing.
- Bringing the menu, wines and cocktails to life through confident storytelling.
- Coaching and motivating the front-of-house team to deliver exceptional standards.
- Working closely with the kitchen and bar teams to ensure seamless service.
- Anticipating guest needs and resolving concerns with confidence and care.
- Supporting the smooth day-to-day operation of the restaurant.
- Championing Conrad Service standards standards.
What are we looking for?
We are looking for someone who:
- Loves making memories for guests and creating meaningful connections.
- Leads from the front with warmth, energy and confidence.
- Is passionate about food, drinks and culinary storytelling.
- Enjoys coaching, motivating and developing a team.
- Remains calm, organised and solutions-focused in a fast-paced environment.
- Has supervisory or management experience in a quality restaurant, luxury hotel or premium hospitality setting.
-Experience from high end Indian restaurant is preferred
Most importantly, we are looking for a leader with the personality and passion to make every service feel special.
Why join Romy Gill at The Pem?
This is a rare opportunity to help shape an exciting new chapter at The Pem. You will join a restaurant that celebrates individuality, cultural discovery and the joy of bringing people together around the table.
Every meal tells a story.
Every story begins with a seat at the table.
If youre ready to lead from the front and create unforgettable memories for our guests, wed love to hear from you.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
TPBN1_UKCT
Assistant Restaurant Manager in London employer: The Pem
Conrad London St James is not just a luxury hotel; it's a vibrant workplace where exceptional hospitality thrives. As part of Hilton, recognised as the UK's #1 Great Place to Work 2026, we offer our team members incredible benefits including generous travel perks, paid parental leave, and mental health resources, all within a supportive and dynamic work culture. Join us at The Pem, where you can lead a passionate team in creating unforgettable dining experiences while enjoying ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Pem. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Pem
Don't be shy about reaching out to The Pem directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Pem and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Pem
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
