At a Glance
- Tasks: Coordinate reservations, greet guests, and support the food and beverage team.
- Company: Join a vibrant restaurant group known for exceptional service and atmosphere.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Why this job: Be part of a dynamic team that values guest experience and teamwork.
- Qualifications: No prior experience needed; just bring your enthusiasm and people skills!
- Other info: This role is perfect for those who love hospitality and making connections.
The predicted salary is between 8000 - 12000 £ per year.
Coordinate restaurant reservations to maximise capacity across all three restaurants.
Identify any double bookings and resolve to maximise capacity.
Confirm reservations with guests, where necessary.
Communicate no-shows with the reception team and ensure they are billed for.
Manage reservations during lunch and dinner service using Open Table.
Greet and seat guests during lunch and dinner service, and events where necessary.
Confidently make wine and drink recommendations.
Support the food and beverage team during lunch and dinner service, and events where necessary.
Support the guest relations team during events.
Provide a warm and friendly welcome to all guests.
Build strong relationships and rapport with guests.
Confidently give guidance and recommendations on the club facilities.
Ensure a consistently high level of service is delivered at all times.
From time to time you will be required to take on additional tasks and duties relating to the smooth running of the club.
RESTAURANT HOST – APPLICATIONS CLOSED employer: The Peligoni Group
Contact Detail:
The Peligoni Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT HOST – APPLICATIONS CLOSED
✨Tip Number 1
Familiarise yourself with the restaurant's layout and menu. Knowing where everything is and what dishes are available will help you provide excellent service and recommendations to guests.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to clearly convey information about reservations and manage guest expectations is crucial for a smooth operation.
✨Tip Number 3
Get comfortable using reservation systems like Open Table. Familiarity with these tools will not only make your job easier but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Build your knowledge of wine and drink pairings. This will enable you to confidently make recommendations, enhancing the dining experience for guests and showcasing your expertise.
We think you need these skills to ace RESTAURANT HOST – APPLICATIONS CLOSED
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Restaurant Host position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences where you have successfully managed reservations or provided excellent customer service, as this will resonate with the hiring team.
Highlight Relevant Experience: In your CV, focus on previous roles that involved customer interaction, reservation management, or hospitality. Use bullet points to clearly outline your achievements and how they relate to the responsibilities of a Restaurant Host.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Peligoni Group
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including wine and drink options. Being able to confidently recommend items will impress the interviewers and show your commitment to providing excellent service.
✨Demonstrate Your Communication Skills
As a host, you'll need to communicate effectively with both guests and staff. Prepare examples of how you've successfully managed reservations or resolved conflicts in the past to showcase your interpersonal skills.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you would handle double bookings or no-shows. Interviewers will appreciate candidates who can think on their feet and come up with solutions to maximise capacity.
✨Emphasise Your Customer Service Experience
Highlight any previous roles where you've provided exceptional customer service. Share specific instances where you built rapport with guests, as this is crucial for a restaurant host.