General Manager (Hiring Immediately) in London

Public House Group was founded following the launch of our first site, The Pelican in Notting Hill. Since then, we’ve opened The Bull in Charlbury, The Hero in Maida Vale, The Fat Badger in Notting Hill, and our newest project, The Hart in Marylebone. At Public House Group, we’re proud of our culture, our teams, and the welcoming spaces we create every day. We’re seeking an experienced Manager to join our group and play a key role in shaping the success of one of our pubs.

Competitive package - Discussed at interview

What’s in it for you as a General Manager:

• 50% off food and drink in our pubs for a table of up to 4 people
• Every penny of service charge goes to the people who work in The Bull, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
• 24/7 Health and wellbeing support, access support lines anytime for your mental, physical, and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in one of our rooms at The Bull.
• Access to Wage Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you’ll be doing as a General Manager:

• Developing, leading and motivating the front-of-house team;
• Responsible for recruiting, training, and retaining a high-performing team.
• Provide ongoing coaching and support to ensure high levels of guest experience and team performance.
• Ensure an exceptional guest experience by maintaining high venue and service standards.
• Manage the daily operations, from overseeing stock control and ordering, to ensuring health and safety standards are exceeded.
• Drive sales and profitability by monitoring budgets, optimizing costs, and implementing effective strategies.
• Maintain excellent relationships with suppliers and the local community.
• This role requires a hands-on approach to management, with the ability to lead from the front. 85% of your time will be spent front of house with the team and guests.
• Must be able to work evenings, weekends, and bank holidays as required.

What we would like to see in our General Manager:

• Proven experience in a people-led senior management role within hospitality.
• A natural leader who can motivate and develop teams of varying age and experience.
• A hands-on manager with a keen eye for detail and a complete commitment to service and standard excellence.
• Strong financial and business acumen with experience managing budgets and driving profitability.
• A passion for local food, drink, and community engagement.

Please note that the above is only an outline of the main role and responsibilities; a full job description can be requested during the interview stages.

Apply now and we’ll take it from there.