Front of House Team Member

Front of House Team Member

Apprenticeship 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team and learn essential hospitality skills while enjoying a fun work environment.
  • Company: Upham Inns, a growing collection of premium pubs across Southern England.
  • Benefits: Flexible hours, 25 days paid holiday, 40% discounts, and cash incentives.
  • Other info: Be part of a friendly team where your opinion matters and job security is guaranteed.
  • Why this job: Kickstart your career in hospitality with on-the-job training and real growth opportunities.
  • Qualifications: No experience needed; just bring your enthusiasm and passion for service.

The predicted salary is between 20000 - 25000 £ per year.

We are looking for enthusiastic and ambitious individuals who would like a career in hospitality. This is the opportunity to learn a skill which will feed you forever. Finding the right balance between your work and your lifestyle is really important; with an apprenticeship you will often find that your shifts include days, evenings and weekends. Consider your home and family commitments and choose a career that enables you to maintain a healthy work‑life balance.

The apprenticeship will last between 12 and 15 months depending on the level. No experience is necessary & you will receive full on‑the‑job training. You will also receive at least 30 hours a week paid work, 25 days paid holiday, 40% discount in any of our pubs & high‑street shopping discounts. You will be paid hourly with a share of the tips.

We also offer:

  • Flexible hours to work around your life.
  • A fun working environment in a friendly team.
  • Development opportunities if you want them.

Day 1 perks of working for Upham:

  • High St discounts.
  • Friends and family discount.
  • 40% off Charming Bedrooms estate.
  • Cash incentives.
  • Birthday box to help you celebrate.

It’s a place you can develop with the opportunity to progress. Job security, no zero‑hour contracts. Working with a premium offer/group. Small company where you are treated as an individual. Your opinion counts.

What do we do? We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It’s an exciting time to join us!

Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.

Front of House Team Member employer: The Peat Spade

Upham Inns is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on work-life balance, flexible hours, and a fun working environment, employees enjoy generous benefits including 25 days of paid holiday, high street discounts, and opportunities for career progression within a supportive and friendly team. Join us in our beautiful pubs across Southern England, where your contributions are valued and you can truly grow with our expanding family.
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Contact Detail:

The Peat Spade Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Upham Inns. Understand their values, the pubs they own, and what makes them unique. This will help you stand out and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Think about how you can showcase your friendly personality and enthusiasm during the interview. Maybe even role-play with a friend to get comfortable!

✨Tip Number 3

Be ready to discuss your availability! Since the shifts include days, evenings, and weekends, be clear about when you can work. Flexibility is key, so if you can adapt your schedule, make sure to highlight that during your chat.

✨Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of questions prepared about the role or the company culture. This shows you're engaged and serious about joining the team. Plus, it helps you figure out if it's the right fit for you!

We think you need these skills to ace Front of House Team Member

Enthusiasm
Ambition
Customer Service Skills
Teamwork
Communication Skills
Flexibility
Adaptability
Time Management
Work-Life Balance Awareness
Attention to Detail
Problem-Solving Skills
Willingness to Learn
Interpersonal Skills
Positive Attitude

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We love to see candidates who are excited about the opportunity to learn and grow with us. A little enthusiasm can go a long way in making your application stand out.

Tailor Your Application: Make sure to customise your application to reflect how you fit into our team. Highlight any relevant skills or experiences, even if they’re not directly related to hospitality. We appreciate unique backgrounds and perspectives!

Be Honest About Your Availability: Since our shifts include days, evenings, and weekends, it’s important to be upfront about your availability. Let us know what works for you so we can find the best fit for both your lifestyle and our needs.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at The Peat Spade

✨Show Your Enthusiasm

Make sure to express your passion for hospitality during the interview. Share why you’re excited about the opportunity to work in a pub environment and how you can contribute to the team’s friendly atmosphere.

✨Know the Company

Do a bit of homework on Upham Inns before your interview. Familiarise yourself with their pubs, the kind of food they serve, and their values. This will show that you’re genuinely interested and have taken the time to understand what makes them unique.

✨Be Ready for Flexibility

Since the role involves working various shifts, be prepared to discuss your availability. Highlight your willingness to adapt to different schedules, including evenings and weekends, which is crucial for maintaining a healthy work-life balance.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. Inquire about the training process, development opportunities, or what a typical day looks like. This shows you’re engaged and thinking about your future with the company.

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