Medical Secretary in Maidstone

Medical Secretary - Part time

Location: Maidstone
Salary: £13.15ph
Job Type: Permanent - 25 hours a week

We are currently recruiting for an experienced and highly organised Medical Secretary to join a busy healthcare environment.

This is an excellent opportunity for someone with previous medical secretarial experience who thrives in a fast-paced setting and is confident managing clinical correspondence, patient referrals and administrative processes.

The successful candidate will play a key role in supporting clinical teams, ensuring referrals and correspondence are processed accurately, efficiently and within required timescales.

Key Responsibilities

• Manage and process patient referrals to hospitals and other healthcare providers using the NHS e-Referral Service (ERS).

• Coordinate urgent referrals, including 2-week wait referrals, ensuring appointments are arranged within the required timescales.

• Prepare and manage clinical correspondence, referral documentation and medical reports.

• Liaise with GPs, healthcare professionals, hospital departments and patients regarding referrals and appointments.

• Respond to patient enquiries, providing updates and resolving referral-related queries.

• Maintain accurate patient records and ensure relevant documentation is correctly processed and stored.

• Monitor referral systems and keep up to date with changes to procedures and documentation.

• Support the wider administrative and clinical teams, providing cover when required.

• Ensure all work is completed in line with confidentiality, accuracy and healthcare standards.

The Ideal Candidate

• Previous experience working as a Medical Secretary, ideally within a GP practice or NHS environment.

• Experience using EMIS, Anima, iPlato, DORIS and the NHS e-Referral Service would be highly advantageous.

• Strong understanding of medical terminology and referral processes.

• Excellent organisational skills with the ability to prioritise a busy workload.

• Confident communicating with patients, clinicians and external healthcare providers.

• Strong attention to detail and accuracy when handling confidential information.

• A proactive, professional and supportive approach to teamwork.

• Ability to work independently and manage competing deadlines.

If you are an experienced Medical Secretary looking for your next opportunity within a supportive healthcare environment, we would love to hear from you.

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