PCN Manager - Part Time

This is an exciting and evolving role within an already established, fully operational, and continually developing Primary Care Network (PCN) Limited Company. The successful candidate will provide operational, strategic, financial, and transformational leadership across the network, supporting member practices and wider neighbourhood partnerships to deliver high quality, sustainable patient services.

Key Responsibilities

• Act as the principal operational and management lead for staff employed through the PCN Limited Company, including Additional Roles Reimbursement Scheme (ARRS) staff.
• Lead recruitment, induction, appraisal, training, performance management, and workforce development processes for both clinical and non-clinical staff.
• Support the effective deployment and integration of ARRS staff across member practices to maximise service delivery and population health outcomes.
• Ensure staff remain informed, engaged, and aligned with PCN priorities, developments, and strategic objectives.
• Maintain compliance with employment legislation, HR policies, Health and Safety requirements, CQC standards, governance frameworks, and information governance requirements.
• Support organisational performance monitoring, continuous improvement, regulatory compliance, and risk management processes.
• Contribute to the design, development, implementation, and ongoing management of neighbourhood and integrated care projects.
• Support delivery of integrated neighbourhood working, proactive care initiatives, and disease‑specific pathways across the PCN.
• Work collaboratively with member practices, Integrated Neighbourhood Teams, social care, VCSE organisations, housing providers, local authorities, and wider healthcare partners.
• Manage projects through the full lifecycle, including planning, implementation, monitoring, reporting, evaluation, and benefits realisation.
• Support coordination of services and operational delivery across all member practices.
• Lead operational delivery of the PCN Network Contract Directed Enhanced Service (DES) and associated local priorities.
• Act as a key point of contact for Practice Managers, Clinical Directors, and partner organisations.
• Use population health management data, service performance data, and operational information to support service improvement and identify inequalities.
• Monitor contractual requirements, key performance indicators, and service delivery targets to ensure compliance and achievement.
• Manage aspects of the PCN Limited Company budget, including ARRS funding and Investment and Impact Fund (IIF) income.
• Support financial forecasting, budget monitoring, invoicing, and claims submission processes.
• Provide regular financial and operational reporting updates to the PCN Board and other governance forums.
• Support identification and management of financial risks, opportunities, and sustainability planning.
• Support implementation of digital transformation initiatives, technologies, and new models of care within primary care settings.
• Ensure compliance with GDPR, Freedom of Information requirements, and wider information governance legislation and standards.
• Support the continued maturity, development, and strategic progression of the PCN and PCN Limited Company.
• Monitor and evidencing improvements in patient outcomes, service delivery, and local healthcare priorities.
• Develop and maintain strong working relationships with stakeholders across primary care, community services, and partner organisations.
• Support a culture of collaboration, innovation, continuous improvement, and patient-centred care across the network.

The role requires a highly organised, proactive, and collaborative individual with strong operational, communication, leadership, and project management skills, capable of working effectively across multiple organisations within a rapidly evolving healthcare environment.