At a Glance
- Tasks: Provide essential admin support to the PCN team and enhance access services.
- Company: Join a dynamic healthcare team focused on patient care and community support.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Be part of a collaborative culture that values innovation and patient-focused solutions.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and a passion for teamwork are essential.
The predicted salary is between 30000 - 40000 £ per year.
PCN Business and Administrative Support
- Provide day-to-day administrative support to the PCN Business & Enhanced Access Manager and wider PCN team.
- Assist with the preparation, formatting, updating, and filing of PCN documents, policies, reports, contracts, and meeting papers.
- Maintain organised PCN records, shared folders, action logs, trackers, and document repositories.
- Support data entry, data validation, and general information management across PCN workstreams.
- Assist with drafting routine correspondence, updates, and internal communications.
- Support the development and maintenance of PCN standard operating procedures and administrative processes.
Enhanced Access Administration
- Support the coordination and administration of Enhanced Access services across the PCN.
- Assist with rota tracking, session monitoring, appointment utilisation, and clinic administration.
- Escalate operational issues, rota gaps, or service concerns to the PCN Business & Enhanced Access Manager.
- Provide administrative cover for Enhanced Access coordination during periods of annual leave or absence.
- Support the preparation of Enhanced Access activity, access, and performance reports.
- Liaise with practices and staff to support smooth delivery of Enhanced Access clinics.
Meetings, Governance and Reporting
- Arrange PCN meetings, prepare agendas, circulate papers, take minutes, and maintain action logs.
- Track deadlines, actions, and deliverables linked to PCN Board decisions and contractual requirements.
- Support the administration of PCN governance processes, including risk logs, decision logs, and reporting templates.
- Assist with audit, assurance, compliance, and information gathering as required.
- Help ensure PCN records are accurate, up to date, and stored appropriately.
Project and Service Improvement
- Support the delivery of smaller PCN projects and service improvement initiatives.
- Assist with project planning, action tracking, progress updates, and outcome reporting.
- Help coordinate the rollout of new processes, digital tools, and operational improvements.
- Support collection and collation of feedback from practices, staff, and patients where required.
- Assist with identifying administrative improvements to support more efficient PCN working.
Workforce and Stakeholder Support
- Support onboarding administration for PCN and ARRS staff where required.
- Assist with maintaining staff records, training logs, contact lists, and workforce documentation.
- Liaise with member practices, PCN staff, suppliers, and external partners to support operational delivery.
- Act as a first point of contact for routine PCN administrative queries.
- Support clear and effective communication between the PCN and its member practices.
Information Governance and Confidentiality
- Handle confidential and sensitive information appropriately and in line with data protection requirements.
- Maintain patient, staff, and organisational confidentiality at all times.
- Follow PCN and practice policies relating to information governance, data security, and record keeping.
- Ensure information is recorded accurately and shared only with appropriate colleagues.
General Responsibilities
- Work flexibly to support the changing needs of the PCN.
- Contribute positively to a collaborative, professional, and patient-focused working environment.
- Undertake any other reasonable administrative duties within the scope of the role.
- Participate in training and development relevant to the post.
PCN Administrator in City of Westminster employer: The Pcn
As a PCN Administrator, you will thrive in a supportive and collaborative environment that prioritises professional growth and development. Our commitment to fostering a patient-focused culture ensures that every team member is valued and empowered to contribute meaningfully to the community's health services. With opportunities for training and involvement in innovative projects, this role offers a rewarding career path in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land PCN Administrator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the PCN field on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and data management. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've maintained records or improved processes in previous roles. It’s all about demonstrating your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace PCN Administrator in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the PCN Administrator role. We want to see how your skills align with the day-to-day tasks mentioned in the job description.
Showcase Your Organisational Skills:Since this role involves maintaining organised records and managing various documents, be sure to provide examples of how you've successfully handled similar tasks in the past. We love a good story about keeping things tidy!
Highlight Communication Abilities:As you'll be drafting correspondence and liaising with different stakeholders, it's important to demonstrate your communication skills. Share instances where you've effectively communicated with teams or clients to get your point across.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at The Pcn
✨Know Your PCN Inside Out
Before the interview, make sure you understand what a Primary Care Network (PCN) is and how it operates. Familiarise yourself with the specific responsibilities of the PCN Administrator role, including document management, meeting coordination, and data handling. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Organisational Skills
Since this role involves maintaining organised records and managing various administrative tasks, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed multiple projects or tasks in the past. Highlight any tools or systems you use to stay organised, as this will demonstrate your ability to handle the demands of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational issues. Think of scenarios where you had to escalate concerns or manage conflicts. Practising your responses to these types of questions will help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Communication Skills
As a PCN Administrator, you'll need to liaise with various stakeholders. Be ready to discuss your experience in drafting correspondence, taking minutes, and facilitating meetings. Share examples of how you've effectively communicated with team members or external partners, as strong communication skills are crucial for this role.
