At a Glance
- Tasks: Provide essential admin support to the PCN team and manage important documents.
- Company: Join a dynamic healthcare team focused on community well-being.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Be part of a collaborative culture that values innovation and patient care.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and a passion for teamwork are essential.
The predicted salary is between 30000 - 40000 £ per year.
PCN Business and Administrative Support
- Provide day-to-day administrative support to the PCN Business & Enhanced Access Manager and wider PCN team.
- Assist with the preparation, formatting, updating, and filing of PCN documents, policies, reports, contracts, and meeting papers.
- Maintain organised PCN records, shared folders, action logs, trackers, and document repositories.
- Support data entry, data validation, and general information management across PCN workstreams.
- Assist with drafting routine correspondence, updates, and internal communications.
- Support the development and maintenance of PCN standard operating procedures and administrative processes.
Enhanced Access Administration
- Support the coordination and administration of Enhanced Access services across the PCN.
- Assist with rota tracking, session monitoring, appointment utilisation, and clinic administration.
- Escalate operational issues, rota gaps, or service concerns to the PCN Business & Enhanced Access Manager.
- Provide administrative cover for Enhanced Access coordination during periods of annual leave or absence.
- Support the preparation of Enhanced Access activity, access, and performance reports.
- Liaise with practices and staff to support smooth delivery of Enhanced Access clinics.
Meetings, Governance and Reporting
- Arrange PCN meetings, prepare agendas, circulate papers, take minutes, and maintain action logs.
- Track deadlines, actions, and deliverables linked to PCN Board decisions and contractual requirements.
- Support the administration of PCN governance processes, including risk logs, decision logs, and reporting templates.
- Assist with audit, assurance, compliance, and information gathering as required.
- Help ensure PCN records are accurate, up to date, and stored appropriately.
Project and Service Improvement
- Support the delivery of smaller PCN projects and service improvement initiatives.
- Assist with project planning, action tracking, progress updates, and outcome reporting.
- Help coordinate the rollout of new processes, digital tools, and operational improvements.
- Support collection and collation of feedback from practices, staff, and patients where required.
- Assist with identifying administrative improvements to support more efficient PCN working.
Workforce and Stakeholder Support
- Support onboarding administration for PCN and ARRS staff where required.
- Assist with maintaining staff records, training logs, contact lists, and workforce documentation.
- Liaise with member practices, PCN staff, suppliers, and external partners to support operational delivery.
- Act as a first point of contact for routine PCN administrative queries.
- Support clear and effective communication between the PCN and its member practices.
Information Governance and Confidentiality
- Handle confidential and sensitive information appropriately and in line with data protection requirements.
- Maintain patient, staff, and organisational confidentiality at all times.
- Follow PCN and practice policies relating to information governance, data security, and record keeping.
- Ensure information is recorded accurately and shared only with appropriate colleagues.
General Responsibilities
- Work flexibly to support the changing needs of the PCN.
- Contribute positively to a collaborative, professional, and patient-focused working environment.
- Undertake any other reasonable administrative duties within the scope of the role.
- Participate in training and development relevant to the post.
PCN Administrative & Governance Coordinator in City of Westminster employer: The Pcn
As a PCN Administrative & Governance Coordinator, you will thrive in a supportive and collaborative work environment that prioritises professional growth and development. Our commitment to fostering a patient-focused culture ensures that every team member is valued and empowered to contribute meaningfully to the community's health services. With opportunities for training and involvement in innovative projects, this role offers a rewarding career path in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land PCN Administrative & Governance Coordinator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the PCN sector on LinkedIn or at local events. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the PCN and its projects. Show us you’re genuinely interested in the role by discussing how your skills can help improve their services.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace PCN Administrative & Governance Coordinator in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the PCN Administrative & Governance Coordinator role. We want to see how your skills match what we're looking for, so don’t hold back on showcasing your administrative prowess!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit for the role!
Show Your Organisational Skills:Since this role involves a lot of document management and record-keeping, demonstrate your organisational skills in your application. Share examples of how you've successfully managed multiple tasks or projects in the past – we love a good success story!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at The Pcn
✨Know Your PCN Inside Out
Before the interview, make sure you understand what a Primary Care Network (PCN) is and how it operates. Familiarise yourself with the specific responsibilities of the PCN Administrative & Governance Coordinator role, including document management and meeting coordination. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
Since this role involves maintaining organised records and action logs, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or systems you’ve used to keep things on track, as this will demonstrate your ability to handle the administrative demands of the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle operational issues. Think about times when you had to escalate concerns or manage conflicting priorities. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Communication Skills
As the role requires liaising with various stakeholders, it's crucial to highlight your communication abilities. Be ready to discuss how you’ve effectively communicated with team members, practices, or external partners in previous roles. Providing specific examples of successful collaborations will illustrate your capability to support clear and effective communication within the PCN.
