Van Controller

Van Controller

Wakefield Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage delivery runs and ensure top-notch customer service from drivers.
  • Company: GSF Car Parts is a leading UK automotive parts distributor with a strong national presence.
  • Benefits: Enjoy performance bonuses, generous leave, health perks, and discounts from major brands.
  • Why this job: Join a dynamic team, develop your skills, and make a real impact in customer satisfaction.
  • Qualifications: Experience in team management, excellent communication skills, and a valid driving licence for 3+ years.
  • Other info: Opportunities for training and career progression are available.

The predicted salary is between 30000 - 42000 £ per year.

About The Role

As a Van Controller within GSF Car Parts, you will play an important part in ensuring that we continue to commit to our sales promise by coordinating delivery runs and ensuring delivery drivers continuously provide excellent customer service.
Main Duties include:

  • Managing the driver team
  • Co-ordinate delivery runs and orders in the most cost effective way
  • Ensure vans deliver on time
  • Control and Coordinate branch fleet maintenance and servicing
  • Ensure the delivery team can deliver the branches customer service standards
  • Working hours: (average) hours Monday to Friday, including alternate Saturday working

    About You

    As the Van Controller you will have a great track record of managing a driver team and coordinating delivery runs.
    What you\’ll need to succeed:

  • Experience of motivating a diverse team
  • Customer focussed, driven to achieve and willing to go the extra mile
  • Excellent communication and interpersonal skills
  • Able to train and develop others
  • Must have held a driving licence for a minimum of 3 years
  • Geographical knowledge of area within a mile radius
  • What we\’ll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

  • Opportunity to earn a performance based bonus as part of this role
  • days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
  • Free flu vaccine
  • Health & wellbeing tools
  • Free support from pension experts
  • Life assurance scheme
  • Discounts from ’s of household names including Asda, Nike & John Lewis
  • A suite of financial wellbeing products including advances and savings schemes
  • Paid time off to volunteer
  • Training qualifications and career progression opportunities
  • About Us

    GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.

    Van Controller employer: The Parts Alliance

    GSF Car Parts is an excellent employer for those seeking a rewarding role as a Van Controller, offering a supportive work culture that prioritises employee development and customer satisfaction. With competitive benefits such as performance-based bonuses, generous annual leave, and opportunities for training and career progression, employees are encouraged to thrive in their roles while enjoying a healthy work-life balance. Located within a vast network of branches across the UK, GSF Car Parts fosters a collaborative environment where team members can make a meaningful impact on the business and its customers.
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    Contact Detail:

    The Parts Alliance Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Van Controller

    ✨Tip Number 1

    Familiarise yourself with the geographical area you'll be managing. Knowing the local routes and traffic patterns can give you an edge in coordinating delivery runs efficiently.

    ✨Tip Number 2

    Highlight your experience in team management during any informal discussions or networking opportunities. Being able to motivate and develop a diverse team is crucial for this role.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've ensured excellent customer service in previous roles. This will demonstrate your commitment to maintaining high standards within the delivery team.

    ✨Tip Number 4

    Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.

    We think you need these skills to ace Van Controller

    Team Management
    Delivery Coordination
    Customer Service Excellence
    Communication Skills
    Interpersonal Skills
    Training and Development
    Geographical Knowledge
    Problem-Solving Skills
    Time Management
    Cost Efficiency
    Fleet Maintenance Coordination
    Motivational Skills
    Adaptability
    Attention to Detail

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Van Controller at GSF Car Parts. Highlight your experience in managing driver teams and coordinating delivery runs in your application.

    Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job description. Emphasise your customer service focus, communication skills, and any experience in training or developing team members.

    Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for the role. Mention specific examples of how you've successfully managed teams and improved delivery processes in the past.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.

    How to prepare for a job interview at The Parts Alliance

    ✨Showcase Your Leadership Skills

    As a Van Controller, you'll be managing a driver team. Be prepared to discuss your previous experiences in leading teams, motivating staff, and resolving conflicts. Share specific examples that highlight your ability to inspire and guide others.

    ✨Demonstrate Customer Focus

    This role requires a strong commitment to customer service. Think of instances where you went the extra mile for customers or improved service delivery. Highlight how you can ensure the delivery team meets customer expectations consistently.

    ✨Know the Area Well

    Geographical knowledge is crucial for this position. Brush up on the local area and be ready to discuss how your understanding of the region can help optimise delivery routes and improve efficiency.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving skills. Prepare for scenarios related to delivery delays, team performance issues, or customer complaints. Think through your responses to demonstrate your critical thinking and decision-making abilities.

    Van Controller
    The Parts Alliance
    Location: Wakefield
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