Van Controller

Van Controller

Tiverton Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage delivery runs and ensure excellent customer service from drivers.
  • Company: GSF Car Parts is a leading UK automotive parts distributor with a strong national presence.
  • Benefits: Enjoy performance bonuses, annual leave, health perks, discounts, and training opportunities.
  • Why this job: Join a dynamic team, develop your leadership skills, and make a real impact in customer service.
  • Qualifications: Experience in team management, customer focus, and a valid driving licence for 3+ years required.
  • Other info: Work Monday to Friday with alternate Saturdays; great for those seeking a structured schedule.

The predicted salary is between 30000 - 42000 £ per year.

About The Role

As a Van Controller within GSF Car Parts, you will play an important part in ensuring that we continue to commit to our sales promise by coordinating delivery runs and ensuring delivery drivers continuously provide excellent customer service.
Main Duties include:

  • Managing the driver team
  • Co-ordinate delivery runs and orders in the most cost effective way
  • Ensure vans deliver on time
  • Control and Coordinate branch fleet maintenance and servicing
  • Ensure the delivery team can deliver the branches customer service standards
  • Working hours: ## (average) hours Monday to Friday, including alternate Saturday working

    About You

    As the Van Controller you will have a great track record of managing a driver team and coordinating delivery runs.
    What you\’ll need to succeed:

  • Experience of motivating a diverse team
  • Customer focussed, driven to achieve and willing to go the extra mile
  • Excellent communication and interpersonal skills
  • Able to train and develop others
  • Must have held a driving licence for a minimum of 3 years
  • Geographical knowledge of area within a mile radius
  • What we\’ll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

  • Opportunity to earn a performance based bonus as part of this role
  • days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
  • Free flu vaccine
  • Health & wellbeing tools
  • Free support from pension experts
  • Life assurance scheme
  • Discounts from ’s of household names including Asda, Nike & John Lewis
  • A suite of financial wellbeing products including advances and savings schemes
  • Paid time off to volunteer
  • Training qualifications and career progression opportunities
  • About Us

    GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.

    Van Controller employer: The Parts Alliance

    GSF Car Parts is an exceptional employer, offering a dynamic work environment where you can thrive as a Van Controller. With a strong focus on employee development, competitive benefits including performance-based bonuses, and a commitment to customer service excellence, you'll find ample opportunities for growth and career progression. Our supportive culture, combined with health and wellbeing initiatives, makes GSF Car Parts a rewarding place to work in the automotive industry.
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    Contact Detail:

    The Parts Alliance Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Van Controller

    ✨Tip Number 1

    Familiarise yourself with the geographical area you'll be managing. Knowing the local routes and traffic patterns can give you an edge in coordinating delivery runs effectively.

    ✨Tip Number 2

    Highlight your experience in team management during any informal conversations or networking events. Building rapport with current employees can provide insights into the company culture and expectations.

    ✨Tip Number 3

    Demonstrate your customer service skills by preparing examples of how you've gone the extra mile in previous roles. This will show that you align with the company's commitment to excellent service.

    ✨Tip Number 4

    Consider reaching out to current or former employees on professional networks like LinkedIn. They can offer valuable insights about the role and the company, which can help you tailor your approach.

    We think you need these skills to ace Van Controller

    Team Management
    Delivery Coordination
    Customer Service Excellence
    Communication Skills
    Interpersonal Skills
    Training and Development
    Geographical Knowledge
    Problem-Solving Skills
    Time Management
    Cost Efficiency
    Fleet Maintenance Coordination
    Motivational Skills
    Adaptability
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in managing driver teams and coordinating delivery runs. Use specific examples that demonstrate your customer service focus and ability to motivate a diverse team.

    Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Van Controller role at GSF Car Parts. Mention your geographical knowledge of the area and how your skills align with their requirements, such as excellent communication and interpersonal skills.

    Highlight Relevant Experience: When detailing your work history, emphasise any previous roles where you managed teams or coordinated logistics. Include metrics or achievements that showcase your success in these areas.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at The Parts Alliance

    ✨Showcase Your Leadership Skills

    As a Van Controller, you'll be managing a driver team. Be prepared to discuss your previous experiences in leading teams, motivating staff, and how you handle challenges. Use specific examples to illustrate your leadership style.

    ✨Demonstrate Customer Focus

    The role requires a strong customer service orientation. Think of instances where you've gone the extra mile for customers or improved service delivery. Highlight your commitment to maintaining high customer service standards.

    ✨Know the Area

    Geographical knowledge is crucial for this position. Familiarise yourself with the local area and any relevant routes. Being able to discuss this knowledge during the interview will show your preparedness and suitability for the role.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving abilities, especially in coordinating delivery runs and managing fleet maintenance. Prepare scenarios where you successfully resolved issues or improved processes, as this will demonstrate your practical experience.

    Van Controller
    The Parts Alliance
    Location: Tiverton
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