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For Companies At a Glance
- Tasks: Engage with customers, handle queries, and drive sales in a dynamic team environment.
- Company: GSF Car Parts is a top UK automotive parts distributor, serving independent garages nationwide.
- Benefits: Enjoy performance bonuses, extra annual leave, discounts at major retailers, and health perks.
- Why this job: Join a vibrant team, develop your skills, and make a real impact in the automotive industry.
- Qualifications: Previous customer service or telesales experience is preferred; a passion for learning is essential.
- Other info: Flexible working hours with opportunities for training and career growth.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.
Main duties include :
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours : (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and / or customer service, ideally gained in a fast-paced sales-driven environment. What you\’ll need to succeed :
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM / Allicat would be helpful but isn\’t essential
What we’ll offer :
Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer :
- Opportunity to earn a performance based bonus as part of this role
- days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from ’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure. #INDGSF
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Sales Advisor employer: The Parts Alliance
Contact Detail:
The Parts Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially car parts. Understanding the products you'll be selling will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a Sales Advisor, you'll need to convey information clearly and effectively, so consider role-playing sales scenarios with friends or family.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to satisfy customer needs.
✨Tip Number 4
Network with current or former employees of GSF Car Parts on platforms like LinkedIn. They can provide insights into the company culture and may even refer you for the position, increasing your chances of landing the job.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what GSF Car Parts is looking for in a Sales Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience in telesales or customer service. Emphasise your ability to work under pressure, attention to detail, and any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully satisfied customer needs in previous roles.
Highlight Teamwork and Communication Skills: In your application, make sure to illustrate your teamwork abilities and excellent communication skills. Provide examples of how you've contributed to team performance in past positions.
How to prepare for a job interview at The Parts Alliance
✨Show Your Customer Service Skills
As a Sales Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, showcasing your problem-solving skills and customer-focused attitude.
✨Demonstrate Product Knowledge
While knowledge of car parts isn't essential, showing a willingness to learn can set you apart. Familiarise yourself with common car parts and their functions, and be ready to discuss how you would approach learning more about the products offered by GSF Car Parts.
✨Highlight Your Teamwork Experience
GSF Car Parts values team performance, so be prepared to discuss your experience working in a team environment. Share specific instances where you contributed to a team's success or helped a colleague achieve their goals.
✨Prepare for Sales-Related Questions
Since the role is target-driven, expect questions about your sales experience and how you handle rejection. Think of examples that demonstrate your resilience and motivation to meet sales targets, even in challenging situations.
