Sales Advisor

Sales Advisor

East Boldon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers, handle queries, and drive sales in a dynamic team environment.
  • Company: GSF Car Parts is a top UK automotive parts distributor with a strong nationwide presence.
  • Benefits: Enjoy performance bonuses, competitive leave, discounts, and health perks.
  • Why this job: Join a vibrant team, develop skills, and make a real impact in customer service.
  • Qualifications: Telesales or customer service experience preferred; must be motivated and detail-oriented.
  • Other info: Opportunities for training and career progression available.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.

We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.

Main duties include:

  • Developing sound customer relationships and applying effective sales techniques
  • Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
  • Fully satisfy customer needs in respect of any part orders, respects or queries they may have
  • Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
  • Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
  • Develop knowledge of products through study of internal literature
  • Use E-learning portal to improve performance
  • Working hours: (average) hours Monday to Friday, including alternate Saturday working

    About You

    As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. What you\’ll need to succeed:

  • Able to work well and deliver results under pressure
  • Organised with great attention to detail
  • Customer focussed
  • Target driven, motivated by sales and able to deal with rejection
  • Willingness to learn and develop
  • A team player with the ability to also work independently
  • Excellent interpersonal and communication skills, both written and verbal
  • IT Literate
  • Knowledge of car parts and MAM/Allicat would be helpful but isn\’t essential
  • What we\’ll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

  • Opportunity to earn a performance based bonus as part of this role
  • days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
  • Free flu vaccine
  • Health & wellbeing tools
  • Free support from pension experts
  • Life assurance scheme
  • Discounts from ’s of household names including Asda, Nike & John Lewis
  • A suite of financial wellbeing products including advances and savings schemes
  • Paid time off to volunteer
  • Training qualifications and career progression opportunities
  • About Us

    GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.

    Sales Advisor employer: The Parts Alliance

    At GSF Car Parts, we pride ourselves on being an excellent employer, offering our Sales Advisors a vibrant work culture that fosters teamwork and personal growth. With competitive benefits such as performance-based bonuses, generous annual leave, and opportunities for training and career progression, we ensure our employees feel valued and supported in their roles. Located within a dynamic industry, our team members enjoy the unique advantage of working with a leading automotive parts distributor, contributing to our success while building meaningful customer relationships.
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    Contact Detail:

    The Parts Alliance Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sales Advisor

    ✨Tip Number 1

    Familiarise yourself with GSF Car Parts and their product range. Understanding the automotive parts industry and the specific products they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Brush up on your sales techniques and customer service skills. Since the role requires a strong focus on customer satisfaction and achieving sales targets, being able to discuss your previous experiences and how you've successfully handled similar situations will set you apart.

    ✨Tip Number 3

    Prepare to showcase your ability to work under pressure. Think of examples from your past roles where you successfully managed high-stress situations or met tight deadlines, as this is crucial for a Sales Advisor position.

    ✨Tip Number 4

    Network with current or former employees of GSF Car Parts if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

    We think you need these skills to ace Sales Advisor

    Customer Service Skills
    Sales Techniques
    Interpersonal Skills
    Communication Skills
    Attention to Detail
    Ability to Work Under Pressure
    Organisational Skills
    Teamwork
    Motivation and Target-Driven
    Problem-Solving Skills
    IT Literacy
    Product Knowledge
    Telesales Experience
    Willingness to Learn

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in telesales or customer service. Emphasise any achievements in sales and your ability to work under pressure, as these are key qualities for the Sales Advisor role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've developed customer relationships and met sales targets in previous roles.

    Showcase Your Communication Skills: Since excellent interpersonal and communication skills are essential, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful interactions with customers.

    Highlight Your Willingness to Learn: Mention your eagerness to learn about car parts and any relevant training you are willing to undertake. This shows your commitment to personal development and aligns with the company's focus on training and progression opportunities.

    How to prepare for a job interview at The Parts Alliance

    ✨Show Your Customer Service Skills

    As a Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past, demonstrating your commitment to excellent service.

    ✨Demonstrate Your Sales Acumen

    Highlight your experience in sales, especially in fast-paced environments. Discuss specific sales techniques you've used and how they helped you meet or exceed targets, showing that you're motivated by results.

    ✨Be Prepared for Role-Playing Scenarios

    Expect to engage in role-playing during the interview to showcase your sales techniques. Practice responding to common customer scenarios, focusing on how you would satisfy their needs and close a sale.

    ✨Research GSF Car Parts

    Familiarise yourself with GSF Car Parts and their product offerings. Understanding their business model and the automotive industry will help you answer questions more effectively and show your genuine interest in the role.

    Sales Advisor
    The Parts Alliance
    Location: East Boldon
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