Sales Advisor

Sales Advisor

Cheltenham Full-Time 24000 - 36000 £ / year (est.) No home office possible
Go Premium
T

At a Glance

  • Tasks: Engage with customers, handle queries, and drive sales in a dynamic team environment.
  • Company: GSF Car Parts is a leading UK automotive parts distributor with a strong national presence.
  • Benefits: Enjoy performance bonuses, generous leave, health perks, discounts, and career progression opportunities.
  • Why this job: Join a vibrant team, develop your skills, and make a real impact in customer satisfaction.
  • Qualifications: Experience in telesales or customer service; motivated, organised, and a team player.
  • Other info: Flexible working hours with opportunities for personal development and volunteering.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.

We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.

Main duties include:

  • Developing sound customer relationships and applying effective sales techniques
  • Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
  • Fully satisfy customer needs in respect of any part orders, respects or queries they may have
  • Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
  • Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
  • Develop knowledge of products through study of internal literature
  • Use E-learning portal to improve performance
  • Working hours: (average) hours Monday to Friday, including alternate Saturday working

    About You

    As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. What you\’ll need to succeed:

  • Able to work well and deliver results under pressure
  • Organised with great attention to detail
  • Customer focussed
  • Target driven, motivated by sales and able to deal with rejection
  • Willingness to learn and develop
  • A team player with the ability to also work independently
  • Excellent interpersonal and communication skills, both written and verbal
  • IT Literate
  • Knowledge of car parts and MAM/Allicat would be helpful but isn\’t essential
  • What we\’ll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

  • Opportunity to earn a performance based bonus as part of this role
  • days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
  • Free flu vaccine
  • Health & wellbeing tools
  • Free support from pension experts
  • Life assurance scheme
  • Discounts from ’s of household names including Asda, Nike & John Lewis
  • A suite of financial wellbeing products including advances and savings schemes
  • Paid time off to volunteer
  • Training qualifications and career progression opportunities
  • About Us

    GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.

    Sales Advisor employer: The Parts Alliance

    At GSF Car Parts, we pride ourselves on being an excellent employer, offering a vibrant work culture where Sales Advisors thrive in a dynamic and supportive environment. With a focus on employee growth, we provide extensive training opportunities, performance-based bonuses, and a comprehensive benefits package that includes health and wellbeing tools, discounts from major retailers, and paid time off to volunteer. Join us in our mission to deliver exceptional service while enjoying a fulfilling career in the automotive industry.
    T

    Contact Detail:

    The Parts Alliance Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sales Advisor

    ✨Tip Number 1

    Familiarise yourself with the automotive industry, especially car parts and tools. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers.

    ✨Tip Number 2

    Practice your communication skills, particularly in a sales context. Role-playing different customer scenarios can prepare you for handling queries and objections, making you a more effective Sales Advisor.

    ✨Tip Number 3

    Network with current or former employees of GSF Car Parts to gain insights into the company culture and expectations. This can give you an edge during interviews and help you tailor your approach.

    ✨Tip Number 4

    Showcase your ability to work under pressure by preparing examples from your past experiences. Highlighting how you've met targets or handled challenging situations will demonstrate your suitability for the role.

    We think you need these skills to ace Sales Advisor

    Customer Service Skills
    Telesales Experience
    Sales Techniques
    Interpersonal Skills
    Communication Skills
    Attention to Detail
    Organisational Skills
    Target Driven
    Ability to Work Under Pressure
    Teamwork
    Independence
    Willingness to Learn
    IT Literacy
    Knowledge of Automotive Parts

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in telesales and customer service. Emphasise any achievements in sales targets and your ability to work under pressure, as these are key qualities for a Sales Advisor.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've developed customer relationships and contributed to team performance in previous roles.

    Showcase Your Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you have effectively dealt with customer queries and contributed to a positive team environment.

    Research GSF Car Parts: Familiarise yourself with GSF Car Parts and their products. Understanding their business model and values will help you tailor your application and demonstrate your enthusiasm for the role.

    How to prepare for a job interview at The Parts Alliance

    ✨Show Your Passion for Customer Service

    As a Sales Advisor, it's crucial to demonstrate your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to satisfy a customer's needs.

    ✨Highlight Your Sales Experience

    Make sure to discuss your previous experience in telesales or customer service, especially in fast-paced environments. Be prepared to talk about how you met or exceeded sales targets and what strategies you used to achieve success.

    ✨Demonstrate Team Spirit

    GSF Car Parts values teamwork, so be ready to share instances where you collaborated effectively with colleagues. Discuss how you contributed to team goals while also focusing on your personal performance.

    ✨Prepare for Product Knowledge Questions

    While knowledge of car parts isn't essential, showing a willingness to learn is key. Familiarise yourself with basic automotive terminology and be ready to discuss how you would go about learning more about the products offered.

    Sales Advisor
    The Parts Alliance
    Location: Cheltenham
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    T
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >