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For Companies At a Glance
- Tasks: Engage with customers, handle queries, and drive sales in a dynamic team environment.
- Company: GSF Car Parts is a leading UK automotive parts distributor with a strong national presence.
- Benefits: Enjoy performance bonuses, competitive leave, discounts at major retailers, and health perks.
- Why this job: Join a vibrant team, develop your skills, and make a real impact in customer service.
- Qualifications: Experience in telesales or customer service; a passion for learning and teamwork is essential.
- Other info: Flexible working hours with opportunities for training and career progression.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.
Main duties include
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours: ## (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and / or customer service, ideally gained in a fast-paced sales-driven environment. What you\’ll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM / Allicat would be helpful but isn\’t essential
What we’ll offer
Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from ’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.
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Sales Advisor employer: The Parts Alliance
Contact Detail:
The Parts Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially car parts and tools. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your communication skills, particularly in a sales context. Role-playing different customer scenarios can prepare you for handling queries and objections, making you a more effective Sales Advisor.
✨Tip Number 3
Network with current or former employees of GSF Car Parts to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 4
Demonstrate your willingness to learn by exploring the E-learning portal before your interview. Mentioning specific courses or knowledge you've gained can show your proactive attitude and commitment to personal development.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what GSF Car Parts is looking for in a Sales Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in telesales and customer service. Use specific examples that demonstrate your ability to work under pressure, attention to detail, and customer-focused approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the automotive industry. Mention how your skills align with the company's goals and how you can contribute to their success.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Parts Alliance
✨Show Your Passion for Customer Service
As a Sales Advisor, it's crucial to demonstrate your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to satisfy a customer's needs.
✨Highlight Your Sales Experience
Make sure to discuss your previous experience in telesales or customer service, especially in fast-paced environments. Be prepared to talk about specific sales targets you've met and how you achieved them.
✨Demonstrate Team Spirit
GSF Car Parts values teamwork, so be ready to share instances where you contributed to a team's success. Discuss how you collaborate with others and support your colleagues to achieve common goals.
✨Prepare for Product Knowledge Questions
While knowledge of car parts is not essential, showing a willingness to learn can set you apart. Familiarise yourself with basic automotive terminology and express your eagerness to develop product knowledge through the company's resources.
